CSI Survey Vendor Recomendations?

Matt Lowery
Digital Airstrike does this. They basically are tied into your DMS so anytime an RO is closed in service, or a sale is booked out in sales, they email them a survey, send you the results, and ask those who rate you high to post a review online. Decent service, we use them.
Shawn Ryder
Gregg, we at SimplyCast have the ability to send out surveys based on the customer interaction. Based on the results collected can automate a process to send follow up information and let the management know instantly of feedback. For example we send a text upon closing of an RO and then automatically send a survey a couple hours (or dealer defined) after the notification. Please send me a message and we can discuss / answer any questions.

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