Messaging engagement: What do you do?

Bart Wilson

Messaging is a convenient way to communicate with customers, but it's not the most interactive and engaging.  When you are fielding questions from consumers on chat or text, how do you engage them?  What have you found works?

Victoria Dillabough

Definitely more difficult, but keeping it as Brief as we can. Also using programs like zipwhip a computerized texter keeps things organized and doesn’t allow for convos to get lost... more casual! Inviting them for events, sending pictures, and keeping it short and sweet 

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