Service Walk

Ron Henson

Who has a "Service Walk" as part of the sales process?  What points within that process do you feel help you to build value and move toward a close?

 

mark rask

At our hyundai store the better sales guys try to show the service dept each time......especially in our new car dept. It definately builds value

Shawn Ryder

Introducing the customer to an Advisor - where there can be a quick conversation the vehicle of interest, how easy it is to set a service appointment, "manufacturer trained" technicians and other details. Even offer a soft close with "look forward to seeing you on your first visit, here's my card, sound good?" 

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