Where Are We With OEM Tablet Deliveries?

Derrick Woolfson

New Car Deliveries with a tablet is nothing new. In fact, many OEM's have made it a policy for the dealership to use a tablet to deliver the new vehicle. The purpose of this was to increase customer engagement and better understand where the breakpoints are in the purchasing process. That said, for those who are using tablets - have you seen an increase in your CSI scores? If so, has the usage of a tablet - when delivering a vehicle - help reshape your internal processes? 

 

Mark Rask

This is an awesome idea 

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