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Gary May

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In response to continuing business growth, the ongoing focus on customer service and breakneck pace of technology implementation, IM@CS is pleased to announce the arrival of Mr. Radogna


FOR IMMEDIATE RELEASE
Torrance, California, United States of America (Free-Press-Release.com) July 13, 2011 -- Interactive Marketing and Consulting Services (IM@CS), a Los Angeles-based automotive consulting company, has announced the addition of Jim Radogna to their consulting team. Mr. Radogna brings many years of experience that will allow IM@CS' business management consulting to continue to lead the industry in eCommerce, process management, marketing and social media practices.
 

"I am excited to announce that Jim Radogna has joined the team at IM@CS and anticipate great things for our clients and the company," stated Gary May, President and Founder. "Jim is one of those individuals that not only brings a wealth of experience and insight, his participation with dealers and the industry makes all of us better. We have found over time that we share a lot of the same perspective and opinions on how to move the industry forward. It's a great match and we're excited for everything that will come from his being at IM@CS."
 

Before founding Dealer Compliance Consultants, Jim developed a strong background in dealership operations, having spent over 15 years in dealership management. His experience includes working in diversified roles such as sales manager, F&I director, general manager, and training director. In addition, he served as compliance officer for a large auto group, where he developed and integrated a comprehensive compliance program. Being well-versed in all aspects of dealership operations, Jim has used his knowledge and industry experience to develop unique, no-nonsense compliance and reputation management solutions for automobile dealerships of all sizes. These programs are designed to not only protect dealerships from liability, but also greatly enhance the company’s reputation, increase profitability through consistent processes, and increase customer satisfaction and retention. Jim is a frequent speaker and contributor to several industry publications, such as Dealer Magazine, AutoSuccess and F&I Magazine.
 

"I'm very excited to be working with Gary and the IM@CS team. This is a great fit. Gary and I share a passion for extraordinary customer service and value. Having spent years in dealership management, then as a consultant, I recognize the importance of great vendor relationships. Gary and his team certainly provide that level of excellence.to their dealer partners. As IM@CS continues to grow, my goal is to assist in providing clients with the best possible value and service. In addition, my background will help to ensure that IM@CS clients' interests are protected with compliant online advertising, social media policies, and reputation management best-practices".

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About IM@CS: A full-service online branding/marketing, sales coaching and process consulting firm, has offered best practices in online media, Web 2.0, interactive content and targeted marketing since 2007. Clients include leading edge dealerships, automotive manufacturers, portals and service providers. IM@CS also serves other large consumer-facing businesses including real estate, specialty markets and unique/high-end services.

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