Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Glenn Pasch

Glenn Pasch Chief Executive Officer

Exclusive Blog Posts

Morgan Auto Group Rises To Number 28 In Automotive News' Top 100 Dealer Group Used Sales Ranking

Morgan Auto Group Rises To Number 28 In Automotive News' Top 100 Dealer Group Used Sales Ranking

Morgan Auto Group moved up 25 spots in this year's "Top 100 Dealership Group Used-Vehicle Sales" supplement published by Automotive News. The…

Top 5 Luxury Cars for Any Type of Terrain

Top 5 Luxury Cars for Any Type of Terrain

Many automotive companies make luxury vehicles that can be driven on different terrain. If you like to take road trips to cities, forests, hiking trails, a…

My Dealership Story - Kristy Elliott

My Dealership Story - Kristy Elliott

Meet Kristy Elliott, the Dealer Operator at Sunshine Chevrolet and check out her dealership story. Learn how Kristy came from the non-profit world to …

Start With Why - David Mead at DrivingSales Presidents Club

Start With Why - David Mead at DrivingSales Presidents Club

DrivingSales was so excited to have David Mead as a keynote speaker during Presidents Club. David works at the Start With Why foundation with Simon Sinek, …

You Have a Position to Fill – Who Do You Hire?

You Have a Position to Fill – Who Do You Hire?

As much as you try to avoid employee churn, you’ll always need to hire someone. It might be to replace a staff who’s moved on in their care…

What is Your Employee Harvest?

Too many times our companies are so focused on delivering great value to our customers (and we should be) but we forget to give that same value to our employees

The reason this came to mind is that I was with my family recently at Hershey Park in Pennsylvania. I was learning about Milton Hershey and his philanthropic nature. He and his wife could not have children so he built an orphanage to help. He also created a trust so that it owned the company and eventually the resort so that it would always be funded. The building is now a school for underprivileged children and those in need. What inspired me the most was how he felt that if he took care of his employees and gave them a good lifestyle, they would be more productive.

There are examples today of great places to work, but in the case of most companies, we need to ask ourselves: do we look at our employees as something we nurture or as something that is replaceable?

Take a look at your employees as if you would a garden. If you feed and water the plants and make sure the weeds are taken out, they will grow.

Are we feeding them with training to make them better, are we mentoring them and making sure they are growing correctly? Are we weeding out bad habits or obstacles that could inhibit growth?

I looked at my own company and it is not always easy, so I am not saying that I am perfect. But I have committed to doing these following steps that you can use as a starting point to help your team grow.

Weekly communication:

We have quick staff meetings each Monday and Friday to communicate what we have going on, new developments, updates and recognition.

One of the biggest things employees find important, based on multiple surveys, is being kept in the loop.

Weekly/Monthly Training:

Department heads and team leaders have time set aside time for training. Anyone can attend, even if it is not your department, because I want people to learn what others do. I think it helps with communication and team cohesiveness if you understand what another person does each day.

Upward mobility:

We let people know of our new opportunities or positions and work to fill these roles internally when we can. Bringing people up internally helps because they already know the culture and shows that if hard work is applied, new challenges can be met.

Lastly, open door policy.

Now this one is tricky because everyone is still stuck in the mentality of the Boss/Employee roles. I am not naive to think that everyone will come running into my office, but being available and out on the floor breaks down the barrier and gets you out from behind the desk. I think of it as walking through the garden and seeing how things are going.

Leaders need to get out from behind their desks and see the impact of their efforts. If you want to keep your people, invest in them. Put in the time and effort to make things grow.

 

Glenn Pasch is the current CEO of PCG Digital Marketing as well as a writer, National Speaker  and Management Trainer. If you liked this article, please share.

 Unlock all of the community & features  Join Now