Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Gubagoo

ChatSmart

 Rate Product
Star Rating Distribution:
148
48
16
8
2
Rating by Job Title:

Contact Info

Do you work for Gubagoo? Claim your company page now!

About the Product

ChatSmart is the most advanced live chat in automotive. ChatSmart makes it easy for your customers to quickly connect with your dealership 24/7/365. Using any device through multiple channels, your customers can book a test drive, browse inventory, submit a credit application, book a service appointment, all at their convenience. ChatSmart leverages our patented behavior and scoring methodology that turns your anonymous web visitors into identifiable customers. With greater insight, our professional chat specialists can respond to your web visitors quickly with the most relevant information, boosting customer experience and online lead conversion.

expand_more read more expand_more expand_less read less expand_less
Last edited by Karen Makedon on Aug 10, 2018

Product Summary

Star Rating Distribution:
148
48
16
8
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

This is used in most of our dealerships.
Reviewed by General Sales Manager 5 days ago
Recommended: YES
✅ Verified Rating

Pros: Very professionally handled and responded to. They know their business.

Cons:

Brings in business, chat is always answered quickly.
Reviewed by an Internet Salesperson 5 days ago
Recommended: YES
✅ Verified Rating

Pros: Very professional, no one falls through the cracks with this chat tool. Customers use it a lot.

Cons:

We've been very happy with the response from Gubagoo.
Reviewed by a Dealer Professional 5 days ago
Recommended: YES
✅ Verified Rating

Pros: Scripts are easily changed and flexible. It is all handles very professionally and brings in very good leads for us.

Cons:

Great communication tool and provides leads.
Reviewed by Finance Manager/Director 6 days ago
Recommended: YES
✅ Verified Rating

Pros: This gets a lot of use for different departments. People like communicating this way. Less intimidating as I've been told by customers.

Cons:

Very professionally taken care of, great leads.
Reviewed by Finance Manager/Director 6 days ago
Recommended: YES
✅ Verified Rating

Pros: Very professionally taken care of, great leads.

Cons:

I've aways liked this, works for the customers.
Reviewed by an Owner 6 days ago
Recommended: YES
✅ Verified Rating

Pros: This gets used more than other chat tools I have used. Very happy with it.

Cons:

Love gubagoo
Reviewed by a Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: We love Gubagoo. They have always been good to us

Cons:

User Friendly
Reviewed by an Internet Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: We just upgraded about 4 months ago and are loving all the features. Super easy to use!

Cons:

All of our roof-tops use Gubagoo.
Reviewed by a Marketing Director Last Week
Recommended: YES
✅ Verified Rating

Pros: Results are positive. This is an easy chat to manage.

Cons:

Great Customer Service
Reviewed by a Marketing Director May 30th
Recommended: YES
✅ Verified Rating

Pros: Amazing customer service! We love how the tool works.

Cons:


Contact Info

Do you work for Gubagoo? Claim your company page now!

Learn to Shop

Buyer’s Guide DrivingSales Buyer’s Guides

Learn tips and tricks for finding the right vendor products for your store.

Gubagoo Products

ChatSmart
97% Recommended    Recom'd 518 Ratings

Messaging Tools and Services Products

99%  Recommended Recom'd 1012 Ratings
Company: CarNow
97%  Recommended Recom'd 599 Ratings
92%  Recommended Recom'd 52 Ratings
Company: Edmunds

 Unlock all of the community & features  Join Now