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Gubagoo

ChatSmart

 Rate Product
Star Rating Distribution:
305
52
1
2
1
Rating by Job Title:

Contact Info

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About the Product

Gubagoo’s innovative and proprietary dealer chat technology goes a step and beyond by providing web-based customers unprecedented insight into a dealerships inventory and services. Unlike other automotive chat platforms, our behavioral engagement makes ChatSmart the best live car dealer chat on the market. Our US based operators provide 24/7 managed chat solutions for any auto dealer website and with our seamless integration, ChatSmart supercharges live chat to optimize overall customer engagement. ChatSmart is not just an automotive live chat function, but a service that provides customers with real-time access to your dealerships inventory, services, and special offers.

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Last edited by Brent Noble on Sep 22, 2016

Product Summary

Star Rating Distribution:
305
52
1
2
1

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Great Chat Function
Reviewed by a Finance Manager/Director 13 hours ago
Recommended: YES
✅ Verified Rating

Pros: This website add-on was pretty easy to grow into! We have been able to have a good return from the start. I love that it allows transparency and helps customers contact us.

Cons: None

One of the best products we use
Reviewed by a General Sales Manager 15 hours ago
Recommended: YES
✅ Verified Rating

Pros: It has been a very efficient way for us to instantly contact our potential leads which has created a higher conversion rate!

Cons: None

Interactive and easy to use chat!
Reviewed by Internet Director Yesterday
Recommended: YES
✅ Verified Rating

Pros: The chat allows us to contact every potential lead, It is very simple to use, Interactive and has a good conversion rate.

Cons: No cons

Great Chat Function
Reviewed by an Internet Director 5 days ago
Recommended: YES
✅ Verified Rating

Pros: We have been using Gubagoo for our chat for about six months and it has made a huge difference. I like that the chat integrates service, parts, and sales into one platform. Since we have switched we get a lot better information, we get phone numbers more often than not and did not previously have that benefit.

Cons: None

I could go on all day!! I love this APP!
Reviewed by a Marketing Director Last Week
Recommended: YES
✅ Verified Rating

Pros: We have a great presence on facebook with this Chat APP. Great Customer Service and these Chat reps turn Chat into great leads!

Cons:

One of the better chats I've used.
Reviewed by a Dealer Professional March 10th
Recommended: YES
✅ Verified Rating

Pros: This chat is very intuitive and has helped us contact more potential leads than we would otherwise would have been able to.

Cons:

One of the best chats!
Reviewed by Internet Director March 9th
Recommended: YES
✅ Verified Rating

Pros: I have been very happy with the results I've seen from the chat! The conversion rate is definitely higher!

Cons:

The chat is really easy and effective!
Reviewed by a Dealer Professional March 9th
Recommended: YES
✅ Verified Rating

Pros: Doesn't spam customers, we can use it and if we're not available someone will always be there! No complaints, best chat!

Cons:

Does what it needs to do
Reviewed by a Marketing Director March 8th
Recommended: YES
✅ Verified Rating

Pros: We used to get an insane amount of conversions in the sales department through our chat, it has gone from 60 to 20 a month over the past 6 months for no apparent reason, it could be that our leads are now going through our PERQ add-on. Regardless, it still works great for our service department. Service has been consistently good.

Cons: None.

Easy to use
Reviewed by a BDC Manager March 8th
Recommended: YES
✅ Verified Rating

Pros: The chat service is on 24/7. The reps are super easy to work with! I have never had an issue

Cons:


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