Pros: They engage the customer and get the info!
Pros: We get alot of chat conversion into leads. I like the support that we get from my account manager.
Cons: A little expensive with what is out in the market right now. Hopfully they will lower their prices a little.
Pros: Product works great, User Friendly
Pros: An excellent tool and chat service. Overall, very happy with our partnership with them so far!
Cons: A notification on a change of account manager would have been ideal, as I was still reaching out to a person that didn't even work there anymore.
Pros: inexpensive and does the job well!
Pros: Clean and Simple, can manage the team to respond the way you need to
Pros: Well-trained reps. Service is consistent and their team is responsive. Pricing is very good.
Pros: Easy to use, great technology at helping determine hot customers, and great team of people working with you.
Cons: None that I can think of.
Pros: Great company that is always bringing new products to the table at the right price.
Pros: Gubagoo has been a very positive experience for our customers. Meagan Walters is awesome at her job and is always checking in to make sure that everything is going good and that we are happy with Chat Smart.
Cons: I have no cons to report.
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