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Gubagoo

ChatSmart

 Rate Product
Star Rating Distribution:
502
74
11
8
4
Rating by Job Title:

Contact Info

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About the Product

ChatSmart is the most advanced live chat in automotive. ChatSmart makes it easy for your customers to quickly connect with your dealership 24/7/365. Using any device through multiple channels, your customers can book a test drive, browse inventory, submit a credit application, book a service appointment, all at their convenience. ChatSmart leverages our patented behavior and scoring methodology that turns your anonymous web visitors into identifiable customers. With greater insight, our professional chat specialists can respond to your web visitors quickly with the most relevant information, boosting customer experience and online lead conversion.

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Last edited by Karen M on August 10th

Product Summary

Star Rating Distribution:
502
74
11
8
4

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Too many problems.
Reviewed by an Internet Director Yesterday
Recommended: YES
✅ Verified Rating

Pros: Isn't easy to manage and hard to get quality leads.

Cons:

We get many chat responses
Reviewed by a Salesperson Yesterday
Recommended: YES
✅ Verified Rating

Pros: This tool is handy for off or busy times.

Cons: Reps could be better informed.

Summary of chat is often missing vital information.
Reviewed by a Salesperson Yesterday
Recommended: YES
✅ Verified Rating

Pros: This chat gets every call but it's what they do with it that is a concern.

Cons: Good chat but they could use more training.

Great Chat Site
Reviewed by an Owner 4 days ago
Recommended: YES
✅ Verified Rating

Pros: Very responsive and accurate. The set up the deal.

Cons: None

Ok.. works well but many hiccups.
Reviewed by a Marketing Director 4 days ago
Recommended: YES
✅ Verified Rating

Pros: Info can be sketchy or inaccurate.

Cons:

Happy with the results.
Reviewed by a Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: They email the notifications immediately. Great Tool.

Cons:

No complaints..Used forever.
Reviewed by an Owner Last Week
Recommended: YES
✅ Verified Rating

Pros: They just do their job and get us the information.

Cons:

They never miss a call or act improperly.
Reviewed by General Manager September 6th
Recommended: YES
✅ Verified Rating

Pros: Great chat that finds out what we need to know. 24/7 availability.

Cons:

Phenomenal chat!
Reviewed by Sales Manager September 6th
Recommended: YES
✅ Verified Rating

Pros: Very happy with the results. Many good leads.

Cons:

gets us good messages.
Reviewed by a Sales Manager August 29th
Recommended: YES
✅ Verified Rating

Pros: The team could be a more knowledgeable.

Cons:


Contact Info

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