Pros: This website add-on was pretty easy to grow into! We have been able to have a good return from the start. I love that it allows transparency and helps customers contact us.
Pros: It has been a very efficient way for us to instantly contact our potential leads which has created a higher conversion rate!
Pros: The chat allows us to contact every potential lead, It is very simple to use, Interactive and has a good conversion rate.
Cons: No cons
Pros: We have been using Gubagoo for our chat for about six months and it has made a huge difference. I like that the chat integrates service, parts, and sales into one platform. Since we have switched we get a lot better information, we get phone numbers more often than not and did not previously have that benefit.
Pros: We have a great presence on facebook with this Chat APP. Great Customer Service and these Chat reps turn Chat into great leads!
Pros: This chat is very intuitive and has helped us contact more potential leads than we would otherwise would have been able to.
Pros: I have been very happy with the results I've seen from the chat! The conversion rate is definitely higher!
Pros: Doesn't spam customers, we can use it and if we're not available someone will always be there! No complaints, best chat!
Pros: We used to get an insane amount of conversions in the sales department through our chat, it has gone from 60 to 20 a month over the past 6 months for no apparent reason, it could be that our leads are now going through our PERQ add-on. Regardless, it still works great for our service department. Service has been consistently good.
Pros: The chat service is on 24/7. The reps are super easy to work with! I have never had an issue
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