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Gubagoo

ChatSmart

 Rate Product
Star Rating Distribution:
345
61
1
3
1
Rating by Job Title:

Contact Info

Do you work for Gubagoo? Claim your company page now!

About the Product

Gubagoo’s innovative and proprietary dealer chat technology goes a step and beyond by providing web-based customers unprecedented insight into a dealerships inventory and services. Unlike other automotive chat platforms, our behavioral engagement makes ChatSmart the best live car dealer chat on the market. Our US based operators provide 24/7 managed chat solutions for any auto dealer website and with our seamless integration, ChatSmart supercharges live chat to optimize overall customer engagement. ChatSmart is not just an automotive live chat function, but a service that provides customers with real-time access to your dealerships inventory, services, and special offers.

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Last edited by Brent Noble on Sep 22, 2016

Product Summary

Star Rating Distribution:
345
61
1
3
1

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Great at engaging customers!
Reviewed by an Internet Director 3 days ago
Recommended: YES
✅ Verified Rating

Pros: They are very efficient in contacting customers for us! They create great leads for us.

Cons: None

Helps us not lose leads!
Reviewed by a Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: It helps us contact all leads in a timely manner so none slip away!

Cons: None

Great Service, High Conversion
Reviewed by a Marketing Director Last Week
Recommended: YES
✅ Verified Rating

Pros: High conversion percentage. Excellent dialogue with guests.

Cons: Doesn't integrate with xtime for service appts.

Great company to work with
Reviewed by a BDC Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: They are always available to help. Their product is great and very easy to use!

Cons: None

So far, a great product for sales and service
Reviewed by a Dealer Professional January 2nd
Recommended: YES
✅ Verified Rating

Pros: helps with after hours questions

Cons:

Easy To Work With
Reviewed by a Dealer Professional January 2nd
Recommended: YES
✅ Verified Rating

Pros: Support is fast, normally gets back to you same day if you email, and does exactly what you ask.

Cons: Haven't found any yet.

Great tool to have when contacting potential leads!
Reviewed by an Internet Salesperson Dec 30, 2016
Recommended: YES
✅ Verified Rating

Pros: ChatSmart is easy, simple and quick! It allows us to contact and communicate potential leads that are visiting our website!

Cons: None

Its a quick and easy way to answer questions!
Reviewed by a Parts Manager Dec 27, 2016
Recommended: YES
✅ Verified Rating

Pros: Its a quick and easy way to answer customer questions! You have the ability to use the program on different platforms which is really nice.

Cons: None so far.

This tool has been great for us to talk to leads.
Reviewed by Salesperson Dec 26, 2016
Recommended: YES
✅ Verified Rating

Pros: ChatSmart has been great for us! It has helped with contacting potential leads!

Cons: None

ChatSmart has been a great asset for us on the website!
Reviewed by a Salesperson Dec 23, 2016
Recommended: YES
✅ Verified Rating

Pros: It lets us have the ability to communicate with interested buyers instantly on our website! It creates some great leads for us!

Cons: No, not really


Contact Info

Do you work for Gubagoo? Claim your company page now!

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