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Gubagoo

ChatSmart

 Rate Product
Star Rating Distribution:
448
56
5
3
2
Rating by Job Title:

Contact Info

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About the Product

ChatSmart is the most advanced live chat in automotive. ChatSmart makes it easy for your customers to quickly connect with your dealership 24/7. Using any device through multiple channels, your customers can book a test drive, browse inventory, submit a credit application, book a service appointment, all at their convenience. ChatSmart leverages our patented behavior and scoring methodology that turns your anonymous web visitors into identifiable customers. With greater insight, our professional chat specialists can respond to your web visitors quickly with the most relevant information, boosting customer experience and online lead conversion.

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Last edited by Karen Makedon on Oct 24, 2017

Product Summary

Star Rating Distribution:
448
56
5
3
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Insufficient contact information
Reviewed by Internet Sales Yesterday
Recommended: NO
✅ Verified Rating

Pros:

Cons: The leads we get do not have complete information or the email / phone numbers are no good.

Gubagoo is Awesome!
Reviewed by Internet Director Yesterday
Recommended: YES
✅ Verified Rating

Pros: We get great leads, I love that they give us 24 hour handling when no on is in-house.

Cons:

They get us many solid leads!
Reviewed by an Internet Director 4 days ago
Recommended: YES
✅ Verified Rating

Pros: They do a great job of communicating with customer and we get the info asap.

Cons:

We removed it to speed up our website loading time.
Reviewed by Internet Director 5 days ago
Recommended: NO
✅ Verified Rating

Pros:

Cons: It slowed down our website loading time.

I like the Gubagoo ChatSmart module.
Reviewed by Internet Director 5 days ago
Recommended: YES
✅ Verified Rating

Pros: I like how it is very interactive

Cons:

We get many leads daily!
Reviewed by a BDC Manager February 2nd
Recommended: YES
✅ Verified Rating

Pros: Customers are happy that they never have to wait to talk to someone!

Cons:

I can see whole conversation!
Reviewed by a Salesperson January 29th
Recommended: YES
✅ Verified Rating

Pros: Easy to find whatever I need to know. They get us a lot of information that leads to sales!

Cons:

Great Lead Generator
Reviewed by a Sales Manager January 25th
Recommended: YES
✅ Verified Rating

Pros: Have been using Gubagoo for about three years now. Gubagoo has generated a lot of opportunities as a sales person and sales manager and has generated countless deals for me month in and month out. I have individually worked with Jason Jones- I would strongly recommend Jason to anyone considering the product. Jason is informative, prompt, and attentive. Am very confident in using this product and in Jason Jones!

Cons:

Use this chat in all our stores! Great results!
Reviewed by an Internet Salesperson January 4th
Recommended: YES
✅ Verified Rating

Pros: They engage the customer and get the info!

Cons:

Powerful Tool for finding customers!
Reviewed by a Marketing Director January 4th
Recommended: YES
✅ Verified Rating

Pros: Our Rep is great and we find many more leads since using RESQ!

Cons:


Contact Info

Do you work for Gubagoo? Claim your company page now!

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