Pros: Handles all our leads very professionally and gets them to us quick so we can respond.
Pros: The lead handling is really efficient and they get a lot of the pre information up front.
Pros: It's simple, we only use companies that can do what they say. If it didn't work we wouldn't use Gubagoo on TEN different websites. Gubagoo Messenger Marketplace,
Pros: The leads are sent to us with a lot of information that they gather from the people using the chat tool.
Pros: Easy to use, support is very helpful.
Pros: Great reps, who do all of the heavy-lifting for you. We have Ashly Baker and Jason Jones. They are both FANTASTIC!
Cons: I have not found any CON's to using Gubagoo yet. If I do, I will update this review.
Pros: Quick responses, dedicated BDC team for chat can take training tips for better customer service. Easy to either whisper to BDC or take over chat depending on your time.
Cons: Um. IDK. It's pretty great. I guess the con is the chat isn't free? Lol.
Pros: Simple to use, notifications are quick and easy, app is streamlined, and website chat is beautiful. Many features to get info to customers. And the chat reps are super helpful
Cons: Could use some labels for the different tabs on the main screen.
Pros: Very responsive and takes time to address customer needs, very high ROI for us at multiple stores.
Pros: Great user interface and customer support
Cons: still innovative and new so development still taking place
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