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Gubagoo

ChatSmart

 Rate Product
Star Rating Distribution:
456
73
15
8
3
Rating by Job Title:

Contact Info

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About the Product

ChatSmart is the most advanced live chat in automotive. ChatSmart makes it easy for your customers to quickly connect with your dealership 24/7/365. Using any device through multiple channels, your customers can book a test drive, browse inventory, submit a credit application, book a service appointment, all at their convenience. ChatSmart leverages our patented behavior and scoring methodology that turns your anonymous web visitors into identifiable customers. With greater insight, our professional chat specialists can respond to your web visitors quickly with the most relevant information, boosting customer experience and online lead conversion.

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Last edited by Karen Makedon on August 10th

Product Summary

Star Rating Distribution:
456
73
15
8
3

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Information is plentiful and easy access.
Reviewed by an Internet Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: Many good leads and this tool is the best.

Cons:

on paper, the current technology is better than actual product.
Reviewed by a Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: Traffic went up with this tool but sales did not. We want better ROI

Cons: Support is good, product could be better.

They are available 24/7
Reviewed by Internet Sales Last Week
Recommended: YES
✅ Verified Rating

Pros: There is good and bad. They do get the calls and the information.

Cons: Info can be spotty. Takes time to fix it.

They do a good job.
Reviewed by BDC Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: Information produces great leads.

Cons: Sometimes they miss the info and we have to find it.

One of the best lead providers, we have.
Reviewed by a Salesperson October 5th
Recommended: YES
✅ Verified Rating

Pros: This chat is working when we are not.. They are great.

Cons:

I love the word, Gubagoo. Fun product.
Reviewed by a General Sales Manager October 3rd
Recommended: YES
✅ Verified Rating

Pros: Couldn't be easier to manage. Information is current and tracking is easy.

Cons:

Good information, most of the time.
Reviewed by a Salesperson September 28th
Recommended: YES
✅ Verified Rating

Pros: Occasional lapses in pertinent information.

Cons:

I get great information from the chat reps.
Reviewed by a Salesperson September 28th
Recommended: YES
✅ Verified Rating

Pros: It's a good system and reps are well trained.

Cons:

Not the best but it works.
Reviewed by a Sales Manager September 28th
Recommended: YES
✅ Verified Rating

Pros: Not many referrals. Information can be sketchy.

Cons: Data says it's not worth the price.

Not much happening but they do a good job, when it does.
Reviewed by a Sales Manager September 28th
Recommended: YES
✅ Verified Rating

Pros: This chat is OK. Lost information occasionally happens. Maybe 4 sales a month.

Cons:


Contact Info

Do you work for Gubagoo? Claim your company page now!

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