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Gubagoo

ChatSmart

 Rate Product
Star Rating Distribution:
503
70
9
6
3
Rating by Job Title:

Contact Info

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About the Product

ChatSmart is the most advanced live chat in automotive. ChatSmart makes it easy for your customers to quickly connect with your dealership 24/7/365. Using any device through multiple channels, your customers can book a test drive, browse inventory, submit a credit application, book a service appointment, all at their convenience. ChatSmart leverages our patented behavior and scoring methodology that turns your anonymous web visitors into identifiable customers. With greater insight, our professional chat specialists can respond to your web visitors quickly with the most relevant information, boosting customer experience and online lead conversion.

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Last edited by Karen M on 6 days ago

Product Summary

Star Rating Distribution:
503
70
9
6
3

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

When they do ir right it is a great advantage.
Reviewed by an Internet Salesperson 20 hours ago
Recommended: YES
✅ Verified Rating

Pros: They are friendly and knowledgeable about the products.

Cons: They sometimes forget to get the phone number.

I love how this works!
Reviewed by Internet Director 7 days ago
Recommended: YES
✅ Verified Rating

Pros: This is a fantastic tool. Communication is smooth, everybody loves it including customers. They also do Facebook for us.

Cons:

Used for many years and always happy with their services.
Reviewed by a Marketing Director Last Week
Recommended: YES
✅ Verified Rating

Pros: Results are good. Vehicles are sold through this option. #1 in our book.

Cons:

I absolutely love these guys!
Reviewed by a Marketing Director Last Week
Recommended: YES
✅ Verified Rating

Pros: I love the versatility of this product! The flexibility is incredible! Quick information from inventory to customer, can switch from chat to live. Always available 24/7.

Cons: None at this time.

Excellent
Reviewed by an Internet Director Last Week
Recommended: YES
✅ Verified Rating

Pros: Love Gubagoo Chatsmart. Excellent support. Good product. Excellent conversion rate. Highly recommend

Cons:

the people who do the talking, get me good information.
Reviewed by a Salesperson July 31st
Recommended: YES
✅ Verified Rating

Pros: Excited about how many referrals I get. I have some sales happening too.

Cons:

Great idea. but in our area it's hard to get good information.
Reviewed by a Salesperson July 30th
Recommended: YES
✅ Verified Rating

Pros: They never miss a call and they try to get solid information.

Cons: Most leads don't pan out. Customers give wrong information.

They make friends with those they talk to.
Reviewed by an Internet Director July 25th
Recommended: YES
✅ Verified Rating

Pros: They have a great plan of action. They find good information and weed out the bad.

Cons:

Great for interactive communications.
Reviewed by Marketing Director July 23rd
Recommended: YES
✅ Verified Rating

Pros: The live chat and text have been great for leads and for our customers. Information is exchanged quickly and efficiently almost 24/7.

Cons:

Solid system and good people.
Reviewed by an Internet Director July 19th
Recommended: YES
✅ Verified Rating

Pros: Many chats that give us the information we need to finalize the deal.

Cons: A few glitches lately but overall they do a great job.


Contact Info

Do you work for Gubagoo? Claim your company page now!

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