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Gubagoo

ChatSmart

 Rate Product
Star Rating Distribution:
430
75
19
10
3
Rating by Job Title:

Contact Info

Do you work for Gubagoo? Claim your company page now!

About the Product

ChatSmart is the most advanced live chat in automotive. ChatSmart makes it easy for your customers to quickly connect with your dealership 24/7/365. Using any device through multiple channels, your customers can book a test drive, browse inventory, submit a credit application, book a service appointment, all at their convenience. ChatSmart leverages our patented behavior and scoring methodology that turns your anonymous web visitors into identifiable customers. With greater insight, our professional chat specialists can respond to your web visitors quickly with the most relevant information, boosting customer experience and online lead conversion.

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Last edited by Karen Makedon on Aug 10, 2018

Product Summary

Star Rating Distribution:
430
75
19
10
3

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

There are better chats out there but this one is good.
Reviewed by a BDC Manager 6 days ago
Recommended: YES
✅ Verified Rating

Pros: They are proactive but they do the job.

Cons:

Nothing but good things to say
Reviewed by a Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: Great Vendor and their team is capable and always working.

Cons:

This chat has the highest closing percentage, of any other product
Reviewed by a Marketing Director March 6th
Recommended: YES
✅ Verified Rating

Pros: We use Gubagoo in all our stores. It's amazing.

Cons:

They do a good job.
Reviewed by an Internet Salesperson March 5th
Recommended: YES
✅ Verified Rating

Pros: The chat people are efficient and act like they are our sales people. It's good.

Cons:

It's hilarious how easily they get people to talk.
Reviewed by Internet Director March 5th
Recommended: YES
✅ Verified Rating

Pros: They do a great job for us. So much better than doing it ourselves.

Cons:

Best chat service ever
Reviewed by an Internet Salesperson February 23rd
Recommended: YES
✅ Verified Rating

Pros: This is the best chat service ever. I've tried several

Cons: none

This is one great chat.
Reviewed by a Dealer Professional February 11th
Recommended: YES
✅ Verified Rating

Pros: I really like that we can see the chat in real time and make sure things are going smooth for the customer.

Cons:

This is a great communication app for us.
Reviewed by an Owner February 7th
Recommended: YES
✅ Verified Rating

Pros: This is working very well for our site, people love communicating this way. I love the leads and the way it retrieves information from the customers.

Cons:

Love this chat tool.
Reviewed by BDC Manager February 1st
Recommended: YES
✅ Verified Rating

Pros: Very well managed. Very professional and interactive. Great leads.

Cons:

Managed chats are wonderful.
Reviewed by Marketing Director February 1st
Recommended: YES
✅ Verified Rating

Pros: They get good information and quality leads.

Cons: Wish we could jump in, on the chat.


Contact Info

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