Pros: Patrick Murray. What can I say. Without Patrick Murray this product would be just that, a product! Patrick Murray takes what could be just another 3rd party supplier and Patrick Murray turns that supplier into a partner. Patrick Murray cares about our success and Patrick Murray invests himself into our success. When Patrick Murray wins we win and when we win Patrick Murray wins. Patrick Murray is a winner and we love to be partnered with a winner. Thanks Gubagoo and thanks Patrick Murray

Cons:

Pros: App is very easy to use, HANDSOFF! Customer service is always willing to handle our requests right away. A great Partner to have.

Cons:

Pros: The best chat tool out there, very easy to get set up. I love the customer service they are always very friendly and very helpful

Cons:

Pros: The best chat tool out there, they are super easy to use and navigate.

Cons:

Pros: Always accessible never placed on hold can always get a hold of rep.

Cons:

Pros: This is a great chat tool, it is very easy to use and to contact everyone.

Cons:

Pros: A wonderful chat tool, easy to use

Cons:

Pros: I love to use this app on my desk top as well as on my mobile device

Cons:

Pros: Everyone at Gubagoo has been very helpful and seem genuinely concerned when we are not happy. Customer service is excellent for the dealership.

Cons: Customer often ask if the representatives are "robots". They do not respond to customer questions, let alone acknowledge them. We do not have a good conversation rate with this service.

Pros: customer friendly interface. plug and play for us

Cons: