Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Gubagoo

ChatSmart

 Rate Product
Star Rating Distribution:
76
19
4
1
0
Rating by Job Title:

Contact Info

Do you work for Gubagoo? Claim your company page now!

About the Product

ChatSmart is the most advanced live chat in automotive. ChatSmart makes it easy for your customers to quickly connect with your dealership 24/7/365. Using any device through multiple channels, your customers can book a test drive, browse inventory, submit a credit application, book a service appointment, all at their convenience. ChatSmart leverages our patented behavior and scoring methodology that turns your anonymous web visitors into identifiable customers. With greater insight, our professional chat specialists can respond to your web visitors quickly with the most relevant information, boosting customer experience and online lead conversion.

expand_more read more expand_more expand_less read less expand_less
Last edited by Karen Makedon on Aug 10, 2018

Product Summary

Star Rating Distribution:
76
19
4
1
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Great product all around
Reviewed by Owner Dec 31, 2020
Recommended: YES
✅ Verified Rating

Pros: Very effective tool. Great product

Cons:

Gubagoo chat is one of the highest converting tools and features on our website
Reviewed by a Marketing Director Dec 31, 2020
Recommended: YES
✅ Verified Rating

Pros: We get great engagement off of our gubagoo chat. Also appreciate that we can jump in and take over the chat as well. Smart technology and well managed service.

Cons:

Customer engagement
Reviewed by General Manager Dec 31, 2020
Recommended: YES
✅ Verified Rating

Pros: Customer engagement.

Cons: None

24/7 coverage means never missing an opportunity to help our clients.
Reviewed by Marketing Director Dec 31, 2020
Recommended: YES
✅ Verified Rating

Pros: 24/7 coverage means never missing an opportunity to help our clients. Awesome ROI for something that you can co-op

Cons:

Great service
Reviewed by Internet Director Dec 31, 2020
Recommended: YES
✅ Verified Rating

Pros: Responsive. Great service

Cons:

Easy to use!
Reviewed by Other Dec 31, 2020
Recommended: YES
✅ Verified Rating

Pros: Professional chat with real people.

Cons:

ChatSmart is everything for us, we trust it as a extension of our stores staff.
Reviewed by Marketing Director Dec 31, 2020
Recommended: YES
✅ Verified Rating

Pros: ChatSmart is like hiring a very competent employee to set appointments for you and work 24/7, very successfully with little to no management.

Cons:

Best Chat service ever
Reviewed by Internet Director Dec 31, 2020
Recommended: YES
✅ Verified Rating

Pros: live operators with detailed responses

Cons: None. love this chat product!

24/7 Help that can be utilized in all aspects
Reviewed by a Sales Manager Dec 31, 2020
Recommended: YES
✅ Verified Rating

Pros: Very flexible and a high conversion rate. I like the ability to jump in if I'm available.

Cons:

Great chat provider
Reviewed by a Dealer Professional Dec 31, 2020
Recommended: YES
✅ Verified Rating

Pros: The platform is effective and has a user friendly backend.

Cons:


Contact Info

Do you work for Gubagoo? Claim your company page now!

Learn to Shop

Buyer’s Guide DrivingSales Buyer’s Guides

Learn tips and tricks for finding the right vendor products for your store.

Gubagoo Products

ChatSmart
97% Recommended    Recom'd 237 Ratings
Virtual Retailing
100% Recommended    Recom'd 81 Ratings

Messaging Tools and Services Products

100%  Recommended Recom'd 217 Ratings
100%  Recommended Recom'd 80 Ratings
Company: CarNow
99%  Recommended Recom'd 100 Ratings
Company: Gubagoo
0%  Recommended Recom'd 0 Ratings

 Unlock all of the community & features  Join Now