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Gubagoo

ChatSmart

 Rate Product
Star Rating Distribution:
148
50
16
8
2
Rating by Job Title:

Contact Info

Do you work for Gubagoo? Claim your company page now!

About the Product

ChatSmart is the most advanced live chat in automotive. ChatSmart makes it easy for your customers to quickly connect with your dealership 24/7/365. Using any device through multiple channels, your customers can book a test drive, browse inventory, submit a credit application, book a service appointment, all at their convenience. ChatSmart leverages our patented behavior and scoring methodology that turns your anonymous web visitors into identifiable customers. With greater insight, our professional chat specialists can respond to your web visitors quickly with the most relevant information, boosting customer experience and online lead conversion.

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Last edited by Karen Makedon on Aug 10, 2018

Product Summary

Star Rating Distribution:
148
50
16
8
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Gets used a lot and gets us leads.
Reviewed by an Owner 4 days ago
Recommended: YES
✅ Verified Rating

Pros: Great way to professionally communicate with the customer regarding any vehicle they may be interested in. I like the way it works and interacts.

Cons:

They handle the chat very professionally and promptly.
Reviewed by General Manager 6 days ago
Recommended: YES
✅ Verified Rating

Pros: Very smooth, easy for customers to get answers and we can track all the information.

Cons:

Very flexible and versatile. Easy for customers to use.
Reviewed by Sales Manager 6 days ago
Recommended: YES
✅ Verified Rating

Pros: Very professionally handled and quickly responded to.

Cons:

This is used in most of our dealerships.
Reviewed by General Sales Manager Last Week
Recommended: YES
✅ Verified Rating

Pros: Very professionally handled and responded to. They know their business.

Cons:

Brings in business, chat is always answered quickly.
Reviewed by an Internet Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: Very professional, no one falls through the cracks with this chat tool. Customers use it a lot.

Cons:

We've been very happy with the response from Gubagoo.
Reviewed by a Dealer Professional Last Week
Recommended: YES
✅ Verified Rating

Pros: Scripts are easily changed and flexible. It is all handles very professionally and brings in very good leads for us.

Cons:

Great communication tool and provides leads.
Reviewed by Finance Manager/Director Last Week
Recommended: YES
✅ Verified Rating

Pros: This gets a lot of use for different departments. People like communicating this way. Less intimidating as I've been told by customers.

Cons:

Very professionally taken care of, great leads.
Reviewed by Finance Manager/Director Last Week
Recommended: YES
✅ Verified Rating

Pros: Very professionally taken care of, great leads.

Cons:

I've aways liked this, works for the customers.
Reviewed by an Owner Last Week
Recommended: YES
✅ Verified Rating

Pros: This gets used more than other chat tools I have used. Very happy with it.

Cons:

Love gubagoo
Reviewed by a Salesperson June 4th
Recommended: YES
✅ Verified Rating

Pros: We love Gubagoo. They have always been good to us

Cons:


Contact Info

Do you work for Gubagoo? Claim your company page now!

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