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Gubagoo

ChatSmart

 Rate Product
Star Rating Distribution:
407
55
4
2
2
Rating by Job Title:

Contact Info

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About the Product

ChatSmart is the most advanced live chat in automotive. ChatSmart makes it easy for your customers to quickly connect with your dealership 24/7. Using any device through multiple channels, your customers can book a test drive, browse inventory, submit a credit application, book a service appointment, all at their convenience. ChatSmart leverages our patented behavior and scoring methodology that turns your anonymous web visitors into identifiable customers. With greater insight, our professional chat specialists can respond to your web visitors quickly with the most relevant information, boosting customer experience and online lead conversion.

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Last edited by Karen Makedon on Oct 24, 2017

Product Summary

Star Rating Distribution:
407
55
4
2
2

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Use this chat in all our stores! Great results!
Reviewed by an Internet Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: They engage the customer and get the info!

Cons:

Great Chat
Reviewed by an Owner Last Week
Recommended: YES
✅ Verified Rating

Pros: We get alot of chat conversion into leads. I like the support that we get from my account manager.

Cons: A little expensive with what is out in the market right now. Hopfully they will lower their prices a little.

Works Great, Easy and simple
Reviewed by a Salesperson Last Week
Recommended: YES
✅ Verified Rating

Pros: Product works great, User Friendly

Cons:

Great chat provider!
Reviewed by a Dealer Professional January 2nd
Recommended: YES
✅ Verified Rating

Pros: An excellent tool and chat service. Overall, very happy with our partnership with them so far!

Cons: A notification on a change of account manager would have been ideal, as I was still reaching out to a person that didn't even work there anymore.

They get the info and we get the sale!
Reviewed by a Dealer Professional January 2nd
Recommended: YES
✅ Verified Rating

Pros: inexpensive and does the job well!

Cons:

Clean and Simple
Reviewed by a Finance Manager/Director January 1st
Recommended: YES
✅ Verified Rating

Pros: Clean and Simple, can manage the team to respond the way you need to

Cons: none

Great, consistent service.
Reviewed by a Dealer Professional January 1st
Recommended: YES
✅ Verified Rating

Pros: Well-trained reps. Service is consistent and their team is responsive. Pricing is very good.

Cons:

Great product!
Reviewed by a Dealer Professional Dec 30, 2017
Recommended: YES
✅ Verified Rating

Pros: Easy to use, great technology at helping determine hot customers, and great team of people working with you.

Cons: None that I can think of.

Best chat provider around
Reviewed by a Dealer Professional Dec 30, 2017
Recommended: YES
✅ Verified Rating

Pros: Great company that is always bringing new products to the table at the right price.

Cons:

Awesome Product
Reviewed by an Internet Director Dec 29, 2017
Recommended: YES
✅ Verified Rating

Pros: Gubagoo has been a very positive experience for our customers. Meagan Walters is awesome at her job and is always checking in to make sure that everything is going good and that we are happy with Chat Smart.

Cons: I have no cons to report.


Contact Info

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