Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Gubagoo
CategCategories chevron_right Messaging Tools and Services chevron_right ChatSmart
- history

Gubagoo

ChatSmart

 Rate Product
ChatSmart
4.6
97% Recommended
200 Dealerships
237 Verified Ratings
Star Rating Distribution:
76
19
4
1
0
Rating by Job Title:
 Rate Product Reviews from Ratings chevron_right

Contact Info

phone 1-833-GUBAGOO
explore gubagoo.com
Do you work for Gubagoo? Claim your company page now!

About the Product

ChatSmart is the most advanced live chat in automotive. ChatSmart makes it easy for your customers to quickly connect with your dealership 24/7/365. Using any device through multiple channels, your customers can book a test drive, browse inventory, submit a credit application, book a service appointment, all at their convenience. ChatSmart leverages our patented behavior and scoring methodology that turns your anonymous web visitors into identifiable customers. With greater insight, our professional chat specialists can respond to your web visitors quickly with the most relevant information, boosting customer experience and online lead conversion.

expand_more read more expand_more expand_less read less expand_less
Last edited by Karen Makedon on Aug 10, 2018

Product Summary

ChatSmart
4.6
97% Recommended
200 Dealerships
237 Verified Ratings
Star Rating Distribution:
76
19
4
1
0

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Great product all around
Reviewed by Owner Dec 31, 2020
Recommended: YES
✅ Verified Rating

Pros: Very effective tool. Great product

Cons:

0  
Was this helpful?  Yes 0  |  No 0
Gubagoo chat is one of the highest converting tools and features on our website
Reviewed by a Marketing Director Dec 31, 2020
Recommended: YES
✅ Verified Rating

Pros: We get great engagement off of our gubagoo chat. Also appreciate that we can jump in and take over the chat as well. Smart technology and well managed service.

Cons:

0  
Was this helpful?  Yes 0  |  No 0
Customer engagement
Reviewed by General Manager Dec 31, 2020
Recommended: YES
✅ Verified Rating

Pros: Customer engagement.

Cons: None

0  
Was this helpful?  Yes 0  |  No 0
24/7 coverage means never missing an opportunity to help our clients.
Reviewed by Marketing Director Dec 31, 2020
Recommended: YES
✅ Verified Rating

Pros: 24/7 coverage means never missing an opportunity to help our clients. Awesome ROI for something that you can co-op

Cons:

0  
Was this helpful?  Yes 0  |  No 0
Great service
Reviewed by Internet Director Dec 31, 2020
Recommended: YES
✅ Verified Rating

Pros: Responsive. Great service

Cons:

0  
Was this helpful?  Yes 0  |  No 0
Easy to use!
Reviewed by Other Dec 31, 2020
Recommended: YES
✅ Verified Rating

Pros: Professional chat with real people.

Cons:

0  
Was this helpful?  Yes 0  |  No 0
ChatSmart is everything for us, we trust it as a extension of our stores staff.
Reviewed by Marketing Director Dec 31, 2020
Recommended: YES
✅ Verified Rating

Pros: ChatSmart is like hiring a very competent employee to set appointments for you and work 24/7, very successfully with little to no management.

Cons:

0  
Was this helpful?  Yes 0  |  No 0
Best Chat service ever
Reviewed by Internet Director Dec 31, 2020
Recommended: YES
✅ Verified Rating

Pros: live operators with detailed responses

Cons: None. love this chat product!

0  
Was this helpful?  Yes 0  |  No 0
24/7 Help that can be utilized in all aspects
Reviewed by a Sales Manager Dec 31, 2020
Recommended: YES
✅ Verified Rating

Pros: Very flexible and a high conversion rate. I like the ability to jump in if I'm available.

Cons:

0  
Was this helpful?  Yes 0  |  No 0
Great chat provider
Reviewed by a Dealer Professional Dec 31, 2020
Recommended: YES
✅ Verified Rating

Pros: The platform is effective and has a user friendly backend.

Cons:

0  
Was this helpful?  Yes 0  |  No 0

View All Ratings chevron_right

Contact Info

phone 1-833-GUBAGOO
explore gubagoo.com
Do you work for Gubagoo? Claim your company page now!

Learn to Shop

Buyer’s Guide DrivingSales Buyer’s Guides

Learn tips and tricks for finding the right vendor products for your store.

Gubagoo Products

ChatSmart
97% Recommended    Recom'd 237 Ratings
Category: Messaging Tools and Services
Virtual Retailing
100% Recommended    Recom'd 81 Ratings
Category: Digital Retailing

Messaging Tools and Services Products

Website Texting
100%  Recommended Recom'd 217 Ratings
Company: Dealer Car Search
MessageNow
100%  Recommended Recom'd 80 Ratings
Company: CarNow
ChatSmart
99%  Recommended Recom'd 100 Ratings
Company: Gubagoo
Conversations™ - Messaging platform with A.I.
0%  Recommended Recom'd 0 Ratings
Company: Dealer Inspire

 Unlock all of the community & features  Join Now