Pros: I love this chat tool! It has been great for us!

Cons:

Pros: We switched because the product wasn't worth the price.

Cons:

Pros: Great customer service, highly qualified leads.

Cons: None.

Pros:

Cons: Their reps talk when they don't understand the questions. Their information they give us isn't reliable, We could do better ourselves.

Pros: The information gathered and sent through this is amazing! Leads galore.

Cons:

Pros: They do a good job communicating with customers and gathering the information. Gives us more of an idea of what the customer wants and is looking for.

Cons:

Pros: It puts the customer at ease to receive information back and forth before coming in. The digital chat is very user friendly!

Cons:

Pros: Pros: The referrals are good and they do it right.

Cons:

Pros:

Cons: They are way behind the game. We had to change.

Pros: Neph Rodriguez has makes this a great product. He is our account rep and is in constant communication with me and the sales team. He sends monthly reports for ROI which is a great tool, not to mention the cost is very reasonable. .

Cons: They are always trying to stay ahead of the curve with new products/ functions. Not much if anything negative to say.