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Gubagoo

ChatSmart

 Rate Product
Star Rating Distribution:
311
52
1
2
1
Rating by Job Title:

Contact Info

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About the Product

Gubagoo’s innovative and proprietary dealer chat technology goes a step and beyond by providing web-based customers unprecedented insight into a dealerships inventory and services. Unlike other automotive chat platforms, our behavioral engagement makes ChatSmart the best live car dealer chat on the market. Our US based operators provide 24/7 managed chat solutions for any auto dealer website and with our seamless integration, ChatSmart supercharges live chat to optimize overall customer engagement. ChatSmart is not just an automotive live chat function, but a service that provides customers with real-time access to your dealerships inventory, services, and special offers.

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Last edited by Brent Noble on Sep 22, 2016

Product Summary

Star Rating Distribution:
311
52
1
2
1

Recent Verified Ratings  Rate a Vendor

Recent Verified Ratings

Easy and Effective!
Reviewed by an Internet Director Last Week
Recommended: YES
✅ Verified Rating

Pros: Chat is a great way to talk to customers and not intimidate them!!

Cons:

Great Customer Service!
Reviewed by an Internet Director Last Week
Recommended: YES
✅ Verified Rating

Pros: Anytime I want something adjusted with a word track or a change in philosophy my rep is there to get things fixed and changed right away

Cons:

Awesome Product
Reviewed by a BDC Manager April 13th
Recommended: YES
✅ Verified Rating

Pros: This is a great investment for your website! If you have a website that has the capability of showcasing your cars, this chat tool is a must. We get loads of organic leads directly because of how easy this chat tool is for customers to use and navigate. Very friendly.

Cons: None

Easy and effective chat!
Reviewed by a General Sales Manager April 13th
Recommended: YES
✅ Verified Rating

Pros: The chat has worked very well! It has made the lead conversion higher, and the best thing is how easy it is to use!

Cons: None

Great Chat Function
Reviewed by an Internet Director March 29th
Recommended: YES
✅ Verified Rating

Pros: They direct all inquires from online and provide a tracking tool, they also grade everybody based on clicks and time spent. From this information they give a score out of 10 points so we know who to focus on. No other chat provider does this level of detail and feedback!

Cons: None

Really awesoome chat.
Reviewed by a Salesperson March 29th
Recommended: YES
✅ Verified Rating

Pros: The chat has been a great help for me! I can be proactive in contacting potential leads and converting them!

Cons: None

Great Chat Function
Reviewed by a Finance Manager/Director March 24th
Recommended: YES
✅ Verified Rating

Pros: This website add-on was pretty easy to grow into! We have been able to have a good return from the start. I love that it allows transparency and helps customers contact us.

Cons: None

One of the best products we use
Reviewed by a General Sales Manager March 24th
Recommended: YES
✅ Verified Rating

Pros: It has been a very efficient way for us to instantly contact our potential leads which has created a higher conversion rate!

Cons: None

Interactive and easy to use chat!
Reviewed by Internet Director March 23rd
Recommended: YES
✅ Verified Rating

Pros: The chat allows us to contact every potential lead, It is very simple to use, Interactive and has a good conversion rate.

Cons: No cons

Great Chat Function
Reviewed by an Internet Director March 20th
Recommended: YES
✅ Verified Rating

Pros: We have been using Gubagoo for our chat for about six months and it has made a huge difference. I like that the chat integrates service, parts, and sales into one platform. Since we have switched we get a lot better information, we get phone numbers more often than not and did not previously have that benefit.

Cons: None


Contact Info

Do you work for Gubagoo? Claim your company page now!

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