Pros: People started using it right away. It's a very user friendly platform and it is managed and set up to keep the customer engaged.
Pros: We've seen immediate positive sales results from multiple products offered by Gubagoo. Our rep Anthony Ramirez has done a wonderful job getting us set up and maintaining our publisher offers. He always get's back to me right away even after hours or on the weekend if something comes up! Can't say enough.
Pros: Having Gubagoo respond to our Facebook messages and website chats has been very helpful to our business. Our support rep, Anthony Ramirez, is especially helpful and proactive.
Cons: some individual chats have room for improvement
Pros: Gubagoo is a revolutionary tool that is moving the car industry forward. Generating leads from chat and shopping online. Works on mobile devices, even dings your Apple Watch. Anthony Ramirez, our dealership's Client Success Manager went above and beyond to optimize our success. I cannot stress enough how great working with him is.
Cons: The longtime auto industry professionals struggle with accepting GVR as the future. This is not reflection of Gubagoo, but it is something to take note of.
Pros: The support and maintenance received from the handler AMBER BALLA, has been second to none. she very efficient and on top of the program details and functionality of the system . Makes it very seamless for dealers.
Cons: none to mention!
Cons: Their people don't seem to be able to handle the questions. Their AI has several messages it will keep responding with. The customers fall through the cracks. They are terrible!
Pros: They are on it, always keeping the customer engaged and acquiring good information in a very professional manner.
Pros: It does a good job for us gathering information and keeping the customer interested, brings in lots of leads.
Pros: I like that it gathers information and leads for us.
Cons: Not a fan of the scoring system they use, rarely accurate. Also sometimes the information they send back to the dealer is incomplete.
Pros: Does a very good job for us, professional, and the tracking is really great.
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