Pros: I really like that we can see the chat in real time and make sure things are going smooth for the customer.
Pros: This is working very well for our site, people love communicating this way. I love the leads and the way it retrieves information from the customers.
Pros: Very well managed. Very professional and interactive. Great leads.
Pros: They get good information and quality leads.
Cons: Wish we could jump in, on the chat.
Pros: Managed chats are tough. this one is ok.
Cons: We are currently looking for a new one.
Pros: I love this chat tool! It has been great for us!
Pros: We switched because the product wasn't worth the price.
Pros: Great customer service, highly qualified leads.
Cons: Their reps talk when they don't understand the questions. Their information they give us isn't reliable, We could do better ourselves.
Pros: The information gathered and sent through this is amazing! Leads galore.
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