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Pros: Always willing to help. Great support and very responsive
Pros: Amazing incentive program that customers love. We have never used anything like this.
Pros: Gift card program works well to get the customers in the door. Urban science helps us to see where we are getting our customers from and what area we can improve on.
Pros: Happy with the results from their program of rewards and compensations!
Pros: We get a great ROI on the test drive incentives.
Cons: Customers sometimes forget to print the coupon. We honor it anyway.
Pros: Easy to use. High Close Ratio. Instant Rewards. Reliable and Responsive Customer Service.
Cons: None that we have encountered.
Pros: Tough to find one.
Cons: If your store is one that typically uses giveaway items as a way to drive traffic, regardless of the quality, this could work for your store. However, this is no different than a saturation mailer giving away some cheap gift. This is the more advanced version of that. Customer support is lacking.
Pros: I was always a little suspicious of trying Hook out, but after having it for the last few years, I wouldn't turn back. We have a 60%+ close rate when the customer shows. It gives them a reason to hit your showroom and make you one of the 2 dealers that they may be shopping. Well worth the money.
Cons: None. They are always improving.
Pros: Great product and support. They also provide some great reports.
Pros: It does bring people in the door.
Cons: They didn't ever tell us the switched how they were giving out the gift cards, and in turn we had many upset customers who ultimately gave us bad reviews.
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