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Ian Coburn

Ian Coburn Trainer/Speaker

Profile

Name: Ian Coburn
Title: Trainer/Speaker
Company: GPA Training, Inc.
Phone: Private
Location: Private , Private
Summary:
Sales/Customer Service speaker & trainer. Author of "The Customer is NEVER Right: Sell More Trucks, Cars, Buses, Parts . . . Anything in One Month." The greatest privilege is to serve and I'm adamant about the process to do so. You don't invest in training for your staff and company's success; you invest in training for your customers' success. It just so happens the latter results in the former. You may learn more at www.gpatrain.com, where you'll also find feedback, eLearning and even soft skills apps.

Recent Activity

Blog Posts

The 95-Percent Delivery that Ends in Divorce

The 95-Percent Delivery that Ends in Divorce

Some parts of the automotive business are a little different in the Great White North. The industry may be more resilient in some ways, and less affect…

How efficient is your sales process?

How efficient is your sales process?

Dealerships today operate in an environment where the consumer experience is a driving factor in dealership selection.  Ecommerce and other third-part…

Core Sales Skills Part 1: Show Empathy

Core Sales Skills Part 1: Show Empathy

  According to the DrivingSales Consumer Experience Study being empathetic is the number one factor that customers look for in a sales cons…

Autotrader Unveils Best Cars for Dog Lovers & Limited-Edition Dog Goggles this National Dog Day

Autotrader Unveils Best Cars for Dog Lovers & Limited-Edition Dog Goggles this National Dog Day

ATLANTA, Aug. 22, 2019 — Autotrader recognizes that most things in life are not one size fits all – including searching for the ideal vehi…

WEBINAR RECORDING - What Matters to Millennials in 2019

WEBINAR RECORDING - What Matters to Millennials in 2019

  For Millennials, there are many forces combining to complicate the car shopping process: an explosion of information sources, their overwhelm…

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