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Ian Coburn

Ian Coburn Trainer/Speaker

Profile

Name: Ian Coburn
Title: Trainer/Speaker
Company: GPA Training, Inc.
Phone: Private
Location: Private , Private
Summary:
Sales/Customer Service speaker & trainer. Author of "The Customer is NEVER Right: Sell More Trucks, Cars, Buses, Parts . . . Anything in One Month." The greatest privilege is to serve and I'm adamant about the process to do so. You don't invest in training for your staff and company's success; you invest in training for your customers' success. It just so happens the latter results in the former. You may learn more at www.gpatrain.com, where you'll also find feedback, eLearning and even soft skills apps.

Recent Activity

Blog Posts

Our Solution To Your Staffing Dilemma

Our Solution To Your Staffing Dilemma

Tap Into Our Vast Network of Career Seekers When you work with AutoMax Recruiting, you're tapping into a deep network of strategic partnerships that…

UpdatePromise Added as Contributing Member on Fortellis Automotive Exchange™ Platform

UpdatePromise Added as Contributing Member on Fortellis Automotive Exchange™ Platform

CHINO HILLS, CA – January 17, 2020 – UpdatePromise, a leading consumer experience provider for automotive&nb…

When Service Advisors Say, “Hey, That’s MY Customer!”

When Service Advisors Say, “Hey, That’s MY Customer!”

To say that the dealership I worked at was Dog Eat Dog would put it mildly. It wasn’t just a competition to be at the top of the figurative servi…

Chasing Your Tail or Serve, Serve, Serve the Customer

Chasing Your Tail or Serve, Serve, Serve the Customer

As we chase customers, we are starting to chase our tails. Not smarter than the average pup or kitten that wants to catch up to a non-achievable experie…

In 2020, Resolve to Change Pay Plans

In 2020, Resolve to Change Pay Plans

New vehicle sales are slowing and increased pricing transparency is eroding front-end sales margins. I predict that increased F&I pricing transparency …

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