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Ian Coburn

Ian Coburn Trainer/Speaker

Profile

Name: Ian Coburn
Title: Trainer/Speaker
Company: GPA Training, Inc.
Phone: Private
Location: Private , Private
Summary:
Sales/Customer Service speaker & trainer. Author of "The Customer is NEVER Right: Sell More Trucks, Cars, Buses, Parts . . . Anything in One Month." The greatest privilege is to serve and I'm adamant about the process to do so. You don't invest in training for your staff and company's success; you invest in training for your customers' success. It just so happens the latter results in the former. You may learn more at www.gpatrain.com, where you'll also find feedback, eLearning and even soft skills apps.

Recent Activity

Blog Posts

Kelley Blue Book Names 2020 Best Resale Value Award Winners

Kelley Blue Book Names 2020 Best Resale Value Award Winners

IRVINE, Calif., January 21, 2020 – Many new-car buyers have heard the common expression, “penny-wise and pound-foolish.” As it relates to…

DealerBuilt Integrates DMS Accounting Module with cPayPlus

DealerBuilt Integrates DMS Accounting Module with cPayPlus

Grapevine, Texas, January 21, 2020 -- DealerBuilt, an enterprise Dealer Management System (DMS) for automobile dealers nationwide, today announced that its…

Stop Multitasking in the BDC. Learn to Delegate and Say No.

Stop Multitasking in the BDC. Learn to Delegate and Say No.

There are many opinions on whether or not one can truly multitask. However, for those of us who work in the BDC, multitasking is a quintessential part of o…

Auto/Mate Dealership Systems Updates Parts Module

Auto/Mate Dealership Systems Updates Parts Module

Parts system re-designed to improve workflow and expedite processes in auto dealership parts departments Albany, N.Y. – January 20, 2020 – A…

Is this an Effective Way to Inform Recall Customers?

Is this an Effective Way to Inform Recall Customers?

Consumers are notoriously difficult to reach when it comes to safety, needed repairs and attending to recalls. OEM and dealer methods include everything fr…

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