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LONG ISLAND, NY (March 26, 2009) - Parayil & Mann Dealer Services Inc. (PMDS), a privately held automotive technology services company, today announced its purchase of the DealerUps (www.dealerups.com) customer relationship management (CRM) business from JM Dealer Services, Inc., a subsidiary of JM Family Enterprises, Inc.
DealerUps is a state-of-the-art CRM system that enables automotive dealers to effectively manage and market to current and prospective customers from one database. Tracked and reported in real time is information such as Internet leads, sales, service, walk-ins, and incoming telephone calls.
"Now more than ever dealers need to build long-term relationships with their customers," said Guy Manasse, president of PMDS. "DealerUps provides a completely dynamic solution to retain and utilize valuable information that will boost fixed operation revenue and offset the decline in new vehicle sales."
As the majority of the DealerUps support team will transition and remain with PMDS, customers will benefit from a seamless continuity of service.
"We are eager to add DealerUps as our flagship product," said Stanley Parayil Thomas, CEO of PMDS. "Our team is honored to continue the innovation of this industry leading application and meet the future needs of our dealers."
About Parayil & Mann Dealer Services, Inc.
Parayil & Mann Dealer Services, Inc. is a privately held automotive technology company specializing in the optimization of dealership processes and customer relationship management (CRM). PMDS is lead by industry experts with more than four decades of extensive automotive retail experience. The company has headquarters in Long Island, New York and regional offices in Dallas, Texas.
About JM Family Enterprises, Inc.
JM Family Enterprises, Inc. (JM Family) (www.jmfamily.com) is a diversified automotive company ranked by Forbes as the 23rd-largest privately held company in the U.S. It is currently ranked No. 33 by FORTUNE as one of the 100 Best Companies to Work For, its 11th consecutive year on the list. The company is also ranked No. 7 on Computerworld`s list of "100 Best Places to Work in IT." Primary subsidiaries and divisions include: Southeast Toyota Distributors, LLC, World Omni Financial Corp., JM&A Group, JM Service Center LLC, and JM Lexus. Headquartered in Deerfield Beach, Fla., JM Family has major operations in Jacksonville and Margate, Fla.; Commerce and Alpharetta, Ga.; Mobile, Ala.; and St. Louis, Mo.