Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Industry Press Releases

Industry Press Releases Industry Press Releases

Exclusive Blog Posts

What People Are Looking For In An Auto Repair Shop

What People Are Looking For In An Auto Repair Shop

Those who have been involved in some sort of accident have the next step of finding an auto repair shop. These shops are not all created equal as some are …

One Price Selling – What Are You Waiting For?

One Price Selling – What Are You Waiting For?

Most Dealers are closer to a One Price Selling sales process than they may realize. If you’re an excellent pre-owned dealer you’re basically no…

What Is Your Chemistry With Women Buyers?

What Is Your Chemistry With Women Buyers?

Wow, its December. Last month of the year. Now is the perfect time to begin to reflect on the customer processes, engagement and strategies you have in pla…

Want to Advance in Business? Here are a Few Ways to Stay on Top of Your Game

Want to Advance in Business? Here are a Few Ways to Stay on Top of Your Game

If it’s time for you to take the next steps in your career, there are some tried-and-true methods that can ensure your success. All business professi…

BDC training for 2017

BDC training for 2017

  We have a service and sales bdc team for each of our stores. One is a Hyundai store and the other is a Chevrolet store. We have Three sales Bus…

Clifton Park, NY (November 03, 2009) - Auto/Mate Dealership Systems (www.automate.com), a leading dealership management system (DMS) provider, today announced that the National Automobile Dealers Association (NADA) has ranked Auto/Mate the industry's top DMS in its 2009 Bi-Annual Survey of Dealership Satisfaction with Dealer System Providers' Products and Services (link: http://www.nada.org/Technology/DSPVendorsSurvey/).  The survey results which were based on responses from dealers and dealership employees nationwide, showed Auto/Mate ranked higher than any other DMS vendor in overall DMS products and services satisfaction. Auto/Mate ranked number one in 12 of the 16 DMS satisfaction categories - more than any other DMS vendor: -Overall customer service department satisfaction -Availability of customer service representatives -Maintenance of the dealer's daily business with minimal interruption -Prompt follow-up to handle the needs of dealership staff -The ability to access data through common software applications such as Microsoft Word® or Excel® -The ability to integrate with Internet-based DCS applications -Technical training provided on system use -Flexibility of software to adapt to business needs -Third-party vendor integration and sharing of information capabilities -Data storage ability -Satisfaction with the length of time data is stored When asked if they plan to switch to another DMS provider when their contract is up, 100% of the Auto/Mate users surveyed said no. "We couldn't be happier with the NADA findings.  Our goal is to provide dealers with the Best Software and Best Service in the DMS market. These results validate the work we've been doing to improve our customer service. While other vendors might be content with modest gains, we remain focused on improving our software and customer service and staying number one," said Mike Esposito, president and CEO of Auto/Mate. Auto/Mate recently reported a 17% increase in new auto dealer clients since end-of-year 2008, which the company attributes to the growing number of dealers moving from expensive, legacy DMS solutions to more flexible, cost-effective systems like the company's Automotive Management Productivity Suite (AMPS). "We're having our best year ever. These results are a real endorsement from our customers," said Esposito. AMPS is an easy-to-use comprehensive DMS with over 20 integrated modules to help dealers more efficiently and effectively manage their business.  It supports an unlimited number of users, workstations and printers, and can be implemented in any size dealership.  AMPS is available as both an in-house and ASP solution. About Auto/Mate

Auto/Mate Dealership Systems was established 25 years ago with a simple goal: to provide an efficient and reasonably priced computer system to increase dealers' profitability. Designed by former auto dealer executives, AMPS (Automotive Management Productivity Suite) by Auto/Mate offers more than 20 fully integrated modules to suit any size dealership and to address every need, including Sales, F&I, Fixed Operations, Accounting, CRM, Fleet Sales and more. Auto/Mate's success has led to a continuous growth rate of more than 30% per year, with its system currently in use by more than 400 dealers. In three combined surveys conducted by NADA, Auto/Mate has ranked the highest in customer satisfaction over any other dealer system. AMPS by Auto/Mate Dealership Systems is powerful, scalable and has a unique, graphical interface that makes it familiar and easy to use. AMPS is an open system and will run on most computer hardware that a dealer has in place. When compared to other systems on the market, AMPS offers the most value per dollar, allowing dealerships to operate more efficiently and profitably. For more information, please visit www.automate.com.

 Unlock all of the community & features  Join Now