1,000 dealers share their thoughts about chat, text and messaging in general...and how these communications pay off. SEE HOW
Auto/Mate eBook Gives auto Dealers a “10-Step Guide” for Selecting, Changing DMS PRoviders
Clifton Park, N.Y., April 19, 2010 — In an effort to help a growing number of franchised auto dealers considering a change in their dealer management system (DMS) provider, Auto/Mate, the highest ranked DMS in the 2009 NADA Annual Survey of Dealership Satisfaction, is releasing “The Dealer’s 10-Step Guide to Changing Your DMS” eBook.
“We wanted to give dealers a quick-read rundown of the best practices they should consider, given a more dealers are looking to change providers,” says Mike Esposito, CEO for Auto/Mate, one of the leading DMS providers for franchised auto dealers. “The eBook is chock-full of practical insights and lessons learned from dealers who have successfully made the switch, as well as insight from some top industry experts.”
The eBook’s publication comes at a time when many auto industry observers predict a greater number of dealers are contemplating changing their DMS providers as a way to reduce operational costs and provide more in-store efficiencies. In its bi-annual review of DMS satisfaction among dealers last October, NADA reports a 7 percent decline in dealers who are “very” or “somewhat” satisfied with their current DMS providers and 19 percent of dealers and general managers who plan to switch their DMS vendors.
“The eBook is our effort to help dealers understand how important it is to approach a DMS change with a well-assembled team and plan of attack,” Esposito says. “It’s not uncommon for dealers to overlook or miss key steps that result in a DMS installation that is more disruptive and painful than it needs to be.”
About Auto/Mate: Auto/Mate is a leading dealer management system provider that offers its AMPS system to franchised dealerships. The company has received top satisfaction rankings from customer in NADA’s 2009 Dealership Management System survey and boasts more than 300 years of collective automotive experience among its key executives and employees—the foundation of its “designed by car people for car people slogan.” For more information, visit www.automate.com or call 877-340-AMPS (2677).
For additional information contact:
Carter-West Public Relations
Phone: 727-288-2159 Cell: 929-742-0477