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Dealerskins and XIGroup Partner with Contact At Once! to Integrate Website Chat on Auto Dealer Websites

 

Auto Dealers with Dealerskins and XIGroup-powered websites can now easily add ContactAtOnce! website chat software to their auto dealer websites, engaging more online shoppers and selling more cars.

ATLANTA, GA  and NASHVILLE, TN --  December 8, 2010  --  Contact At Once!, LLC (www.contactatonce.com), the leading provider of website chat software that moves online lookers into live conversations with car dealerships, announced today a partnership with dealer website providers Dealerskins and XIGroup, both divisions of Dominion Dealer Solutions. Live chat allows online car shoppers to instantly connect with members of the dealership’s staff and helps auto dealers increase the number of consumer-to-dealership interactions, which in turn results in more sales opportunities for dealers.

Placing Contact At Once! website chat software on a dealership’s website helps personalize the online shopping experience by displaying an actual photo of an available member of the dealership staff who is ready to engage with the customer, should he or she have any questions while browsing the website. Instant, personalized communications using live chat helps website visitors overcome the anxiety often associated with the vehicle buying process. The live chat option allows the dealership’s sales people to connect with more website visitors – visitors who might have departed anonymously otherwise. The Contact At Once! chat solution is easy to use and represents a personalized way to establish rapport with more online consumers.

“Dealers are adding chat to their websites to increase the number of online shoppers that contact their dealership,” said Joe High, General Manager of both Dealerskins and XIGroup. “By partnering with Contact At Once!, we provide our dealers with customized chat features that integrate seamlessly with our website platform. We are excited to integrate Contact At Once! with our website solutions and allow our dealers to improve lead tracking and maximize their return on investment.”

Using Contact At Once! application programming interfaces (API’s), both Dealerskins and XIGroup are able to streamline the chat setup process and incorporate chat lead reporting into their respective dealer backend applications.

“We’re honored to be chosen as the exclusive live chat software partner by Dealerskins and XIGroup, and excited to be working hand-in-hand to help dealers sell more cars,” said John Hanger, President and CEO of Contact At Once!.

The integrated Contact At Once! chat solution is available immediately. Dealerskins and XIGroup customers should contact their account representatives for more information.

About Contact At Once!, LLC
Contact At Once! is the leading provider of industry-specific live chat software and presence-aware networks for the automotive, apartment, and real estate industries with over 10,000 active users. Adding ContactAtOnce! live chat software to a website typically improves the conversion of website lookers into conversations and appointments by at least 25%. The presence-aware networks powered by ContactAtOnce! connect businesses to the media websites on which they advertise, increasing the effectiveness of online ads while providing consumers with a better online experience. Contact At Once! is headquartered in Atlanta and more information can be found by visiting: http://www.contactatonce.com.

About Dealerskins
Dealerskins, a division of Dominion Dealer Solutions and leader in automotive dealer web services, has been building the most innovative dealer websites in the automotive industry since 2000. The company’s expertise comes from real-world dealership experience and a passion for listening and responding to dealers’ needs. With a staff of industry leaders that stays on top of the trends, Dealerskins is focused on designing beautiful websites and building comprehensive web tools for automobile dealerships while optimizing the car shopper’s experience to deliver more quality leads to car dealers. For more information, visit http://www.dealerskins.com.

About XIGroup
XIGroup, a division of Dominion Dealer Solutions, provides superior search engine optimization, cost-effective websites and industry leading customer service to franchise and independent car dealers. Since 1998, XIGroup has provided feature-rich website design themes with customizations for hundreds of dealers nationwide. Customers experience greater value with XIGroup’s unique blend of customizable designs, easy to use tools, and search engine expertise. For more information, visit http://www.XIGroup.com.

About Dominion Dealer Solutions
Dominion Dealer Solutions helps car dealers attract, retain, and service customers for life. Dominion Dealer Solutions products include: customer relationship management tools through AVV, Autobase, and @utoRevenue; Web sites through Dealerskins and XIGroup; and specialized data aggregation, management, and reporting services through Dealer Specialties, Cross-Sell, The DataCube, and DataOne Software. These businesses serve more than 60 percent of auto dealers nationwide. Learn more athttp://www.DominionDealerSolutions.com.

Dominion Dealer Solutions is a division of Dominion Enterprises, a leading marketing services company serving the automotive, commercial vehicle, real estate, apartment rental, and employment industries. For more information, visit http://www.DominionEnterprises.com.

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