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CLIFTON PARK, N.Y. – September 12, 2011 – Auto/Mate Dealership Systems (http://www.automate.com) announced today the addition of a Service Pricing Guide module into its dealership management system’s (DMS) Service System. Service Pricing Guides, better known as SPG’s, allow service department employees to quickly produce accurate estimates for both labor and parts for prospective service customers. The integrated feature enables estimates to be attached to appointments and to convert estimates into repair orders (ROs) with just a click of a button. The integration is seamless and eliminates the need to manually key in estimates from a third-party system.
“The ability to provide accurate estimates is critical in creating more revenue for the service department, and having the SPG’s integrated into the DMS saves time and eliminates potential mistakes associated with keying information in,” said Mike Esposito, President and CEO of Auto/Mate.
Complete integration of the SPG’s differentiates Auto/Mate from other DMS vendors that offer interfaces connecting service modules to guides, but do not automatically populate ROs and other service module documents with the information.
Nemith Motors is a Nissan Volvo dealership in Latham, New York, and has used the SPG’s on a trial basis for two months. “Previously we had to go to a separate screen and cut and paste the information into our estimates,” said Kate Lott, Service Manager. “The new SPG’s make it so much easier for my advisors because it’s just point and click, and they can produce estimates in just a few seconds so our customers don’t have to wait. It has really improved our productivity and ability to get more work through the shop.”
Auto/Mate’s Service Pricing Guides retrieve data from MOTOR Information Systems, the industry’s leader in OEM parts research and database management. “Auto/Mate is among the first DMS providers to utilize MOTOR Information Systems’ next generation GEN5 OE Mechanical Repair Parts and Labor database,” says Brian Determan, Director of Licensing with MOTOR Information Systems. The GEN5 was developed based upon the immensely popular “20 Year Labor Time Guide” (blue book) that has been the best selling estimating product in dealerships for nearly twenty years. GEN5 is a clean sheet design based upon real world technician input, and features standardized labor operations to cover the most popular services being performed on today’s increasingly sophisticated automobiles.
Service Pricing Guides are an essential tool for fixed ops departments, enabling the ability to quickly provide accurate labor estimates to customers, and also providing parts numbers for faster order fulfillment.
The integrated Service Pricing Guides are available immediately.
Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich dealership management software in use by more than 700 auto dealers nationwide. Originally developed by Wang Laboratories in the 1970s, Auto/Mate’s DMS solution has years of experience and reliability built in. Auto/Mate offers the best customer service in the industry, with live people answering the phone and minimal hold times for technical support. The company received top satisfaction rankings in NADA’s most recent dealership management system survey. Auto/Mate’s employees have more than 300 years of combined experience working in auto dealerships – the foundation of its “designed by car people, for car people” slogan. For more information, visit www.automate.com and follow us on www.twitter.com/AutoMateDMS
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