Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Industry Press Releases

Industry Press Releases Industry Press Releases

Exclusive Blog Posts

Women in the Dealer Workforce: Where We Are & Where We Can Go

Women in the Dealer Workforce: Where We Are & Where We Can Go

It’s no secret that women make up a small portion of the dealer workforce and turnover among women is high. By not attracting and retaining women in the …

Car Subscriptions - Q and A with Bill Playford

Car Subscriptions - Q and A with Bill Playford

I had the chance to interview Bill Playford about car subscription services, and how they're going to change the marketplace. Take a look what this ins…

Be The Exception

Be The Exception

How brilliant marketers find and follow what makes their stories different in a world full of average content DrivingSales is excited to announce th…

Keeping Up with the Joneses in Quick Lube

Keeping Up with the Joneses in Quick Lube

More than half of all sales customers will abandon your dealership’s service department in the first year. It’s a widely varying statistic &nda…

It Has Never Been Easier To Be Average

It Has Never Been Easier To Be Average

It has never been easier to be average. This post was written by Jay Acunzo, who will be speaking at the upcoming DrivingSales Executive Summit in Octob…

MPi Chairman, CEO Les Silver to Speak at 11th Digital Dealer Conference about Increasing Service Department Profitability Using Digital Technology

 

Las Vegas, NV, September 19, 2011 –MPi (www.mpi-edge.com), the pioneer and leader in vehicle inspection tools, service workflow expertise, and consulting for automotive dealership service centers, today announced that company Chairman and CEO Les Silver will be a featured speaker at the 11th Digital Dealer Conference and Exposition in Las Vegas, Nevada, October 5-7, 2011. Silver’s presentation titled: “Digitally Inspect and Inform Vehicle Health to Owners” will be held On October 7th at 11:00am. Attendees will learn important steps that define how to increase service department profitability using digital technology.

 

“Recent advances in technology have greatly improved relationships between dealers and their service customers. Now any dealership can perform consistent specification-based vehicle inspections and quickly and easily inform owners of the current health of their vehicle,” said Silver. “Service departments can tap into the power of mobile devices to efficiently and systematically perform multi-point inspections and the results can be turned into digital presentations which are provided to owners via email or posted on their own unique personalized microsite. This technology helps build customer trust, loyalty and retention, as it permits them to better understand recommended repairs, associated costs and makes it a much simpler process for them to authorize any needed work.”

 

Attendees will learn the following best practice tips:
 

  • How to enable mobile technology in the service department of the dealership
  • How to use vehicle owner microsites to quickly and efficiently convey information to owners relevant to their vehicle
  • How to develop and use a systematic digital communication strategy to successfully return owners with unperformed needed repairs to the shop
  • How to use visual tools to understand service department performance and potential increases in service gross profit.

#  #  #  #  #

 

About MPi:

 

MPi, a wholly owned subsidiary of SRS, Inc., specializes in providing dealerships the necessary tools, processes and consulting to successfully implement a comprehensive, World Class Inspection Program (WCI) in service departments across North America and Canada.   MPi’s proven results driven solution has been helping thousands of dealerships achieve significant profit contribution.  MPi’s complete and all inclusive vehicle inspection program includes state of the art software solution, EDGE; personalized customer friendly communication tools (Recommended Action Plan™ and Know Your Vehicle™ Reports); detailed management analytical tools; ongoing consulting and training services; and process and performance metrics.

 

For more information visit:

http://www.mpifix.com/company/overview.aspx

 

 Unlock all of the community & features  Join Now