Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Industry Press Releases

Industry Press Releases Industry Press Releases

Exclusive Blog Posts

Top 6 Things Car Dealers Do To Make Car Buying Difficult

Top 6 Things Car Dealers Do To Make Car Buying Difficult

[youtube https://www.youtube.com/watch?v=3R7Y3kZIDVg] Your Turn To Drive discusses Top 6 Things Car Dealers Do To Make Car Buying Difficult.  Jim D…

Choose the correct CRM for your dealership OR pay dearly

Choose the correct CRM for your dealership OR pay dearly

With all the CRMs on the market today, finding the right one for your dealership is becoming more challenging than ever. There have been massive changes in…

5 Benefits of Using Google AdWords Click-to-Message Ad Extensions

5 Benefits of Using Google AdWords Click-to-Message Ad Extensions

Looking for a new way to win over people more likely to send a text message than to call? Set up this free message extension for your text ads on the Googl…

Must-See NADA 100 Expo Displays for Fixed Ops

Must-See NADA 100 Expo Displays for Fixed Ops

New Orleans is ramping up for the 100th anniversary of NADA, and the convention promises to be outstanding. You’ll be entertained at the NADA100 Carn…

Why Social Media Marketers Won’t Replace Your Sales Team

Why Social Media Marketers Won’t Replace Your Sales Team

Social media is changing the marketing profession in remarkable ways. According to the Public Relations Society of America (PRSA), the social media analyti…

Auto/Mate Launches Guard/Mate, First of its Kind Data Protection Service for Auto Dealers

 

CLIFTON PARK, N.Y. – January 30th, 2012Booth #320, NADA 2012  Convention & Expo—Auto/Mate Dealership Systems (www.automate.com) today launched Guard/Mate, the industry’s first data protection service for auto dealerships. In response to the growing concerns of many auto dealers about third-party vendors’ access to dealership data, Auto/Mate is taking a proactive approach to help dealers manage vendor access.

“Everyone in the industry agrees that dealers own their data and should have the right to grant access to any company they choose and that the DMS vendor should not sell, share or trade the dealers’ data,” said Mike Esposito, President and CEO of Auto/Mate. “However, the problem is that dealers change third party vendors and may not know who is actually accessing their data nor do they know what type of data a vendor is mining from the dealer database.”

Guard/Mate provides dealers with the information they need to regain control of their data. Guard/Mate audits the vendors that have access to Auto/Mate’s dealership management system (DMS). On a monthly basis, every dealer receives a list of all the vendors who have access to the dealer’s data, as well as when they access it and from which part of the system the data was pulled.

“At Auto/Mate we feel that this issue is of paramount importance to our dealers and want to ensure that all of our dealers have Guard/Mate so for that reason Auto/Mate is not charging its dealers for Guard/Mate,” said Esposito.

With a list of previously authorized vendors from Auto/Mate as a starting point, dealers can first notify Auto/Mate if any vendors are pulling data that shouldn’t be. Often when dealers cancel an agreement with a third-party vendor, they fail to notify their DMS provider. Without notification, the DMS provider could unwittingly allow continued access to that vendor.

Jim Ziegler, President and CEO of Ziegler SuperSystems, has encountered this in his practice. “A large Chrysler dealer I do business with recently audited their DMS," he said. "We found 87 different vendors extracting Data from his DMS. Some of these vendors he wasn't even doing business with any more."

Upon notification from the dealer of unauthorized access, Auto/Mate will immediately shut off that vendor’s access. For the vendors who are allowed to access the dealer’s DMS, Auto/Mate recommends that dealers review their contracts and demand the removal of any language that grants the vendors any rights or license to share or re-sell their data in any way.

Guard/Mate will be rolled out to Auto/Mate customers beginning in February. To learn more about Guard/Mate, stop by Booth #320 at NADA 2012 or set an appointment here: www.automate.com/nada.html

 

About Auto/Mate

Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich dealership management software in use by more than 700 auto dealers nationwide. Auto/Mate offers the best customer service in the industry; the company received top satisfaction rankings in NADA’s most recent DMS provider survey. Auto/Mate’s employees have more than 300 years of combined experience working in auto dealerships – the foundation of its “designed by car people, for car people” slogan. For more information, visit www.automate.com and follow us on www.twitter.com/AutoMateDMS.

# # #

 Unlock all of the community & features  Join Now