Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Industry Press Releases

Industry Press Releases Industry Press Releases

Exclusive Blog Posts

Top 6 Things Car Dealers Do To Make Car Buying Difficult

Top 6 Things Car Dealers Do To Make Car Buying Difficult

[youtube https://www.youtube.com/watch?v=3R7Y3kZIDVg] Your Turn To Drive discusses Top 6 Things Car Dealers Do To Make Car Buying Difficult.  Jim D…

Choose the correct CRM for your dealership OR pay dearly

Choose the correct CRM for your dealership OR pay dearly

With all the CRMs on the market today, finding the right one for your dealership is becoming more challenging than ever. There have been massive changes in…

5 Benefits of Using Google AdWords Click-to-Message Ad Extensions

5 Benefits of Using Google AdWords Click-to-Message Ad Extensions

Looking for a new way to win over people more likely to send a text message than to call? Set up this free message extension for your text ads on the Googl…

Must-See NADA 100 Expo Displays for Fixed Ops

Must-See NADA 100 Expo Displays for Fixed Ops

New Orleans is ramping up for the 100th anniversary of NADA, and the convention promises to be outstanding. You’ll be entertained at the NADA100 Carn…

Why Social Media Marketers Won’t Replace Your Sales Team

Why Social Media Marketers Won’t Replace Your Sales Team

Social media is changing the marketing profession in remarkable ways. According to the Public Relations Society of America (PRSA), the social media analyti…

CAR-Research XRM Experiences Strong Growth First Quarter 2012; On Track for 40% Expansion by Year’s End

 

Houston, Texas, March 27, 2012 -- CAR-Research XRM a single-source CRM solution uniquely branded as; “XRM, Exceeding CRM”, today announced the company has experienced strong growth through February, 2012 and is on track for 40% expansion by year’s end. In March the company added 6 new District Managers to help support and continue its growth.

 

The company attributes its steady growth to increasing demand for its web-based, comprehensive CRM solution, the recent release of MobileXRM  and a strong focus on customer service and retention, with a current retention rate of 98%. CAR-Research XRM was a recent recipient of a “Top Rated” CRM-Sales Department award in the third annual DrivingSales Dealer Satisfaction Awards, presented in conjunction with the 2012 National Automobile Dealers Association (NADA) Convention & Expo.  The company maintains a 4.9 star average with a 98% recommendation from its dealers.

 

We’re fortunate to have an extraordinary team at CAR-Research and it’s the people in our company that make all the difference. Over the past 17 years CAR-Research has gathered a team of retail automotive experts who have come from our industry…built by car people, for car people.  We’re very proud of our team’s hard work and how they continuously strive to deliver outstanding service to our auto dealer clients,” said Patrick Kelly, President and COO of CAR Research XRM.   

 

 “The hard work is paying off and our client’s dealerships are enjoying increased grosses and profitability. These highly satisfied dealers then choose to stay with us and recommend us to others. This is the best way to grow,” added Kurt Kubicki, CAR-Research XRM VP of Marketing. 

 

CAR-Research XRM has developed a proven singular solution that helps an auto dealership run more effectively and proficiently. It is a web-based, comprehensive CRM solution that helps increase revenue from sales and service, improve customer satisfaction index (CSI) and service satisfaction index (SSI), and boost the dealership’s gross profit. A dealership can consolidate all its departments into a manageable solution that delivers value through proven processes at every stage of the customer life cycle.

 

About CAR-Research XRM:

 

For more information visit: http://www.car-research.com or call: 800-376-5918

 Unlock all of the community & features  Join Now