Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Industry Press Releases

Industry Press Releases Industry Press Releases

Exclusive Blog Posts

Top 5 Luxury Cars for Any Type of Terrain

Top 5 Luxury Cars for Any Type of Terrain

Many automotive companies make luxury vehicles that can be driven on different terrain. If you like to take road trips to cities, forests, hiking trails, a…

My Dealership Story - Kristy Elliott

My Dealership Story - Kristy Elliott

Meet Kristy Elliott, the Dealer Operator at Sunshine Chevrolet and check out her dealership story. Learn how Kristy came from the non-profit world to …

Start With Why - David Mead at DrivingSales Presidents Club

Start With Why - David Mead at DrivingSales Presidents Club

DrivingSales was so excited to have David Mead as a keynote speaker during Presidents Club. David works at the Start With Why foundation with Simon Sinek, …

You Have a Position to Fill – Who Do You Hire?

You Have a Position to Fill – Who Do You Hire?

As much as you try to avoid employee churn, you’ll always need to hire someone. It might be to replace a staff who’s moved on in their care…

6 Tips for Better LinkedIn PPC Advertising

6 Tips for Better LinkedIn PPC Advertising

With a little over a year’s experience with LinkedIn Advertising and some insights from a connection at LinkedIn, I’ve put together a list of 6…

DealerSocket's New Tool, SocketTalk, Allows Dealers to IM Users and Text Customers

SAN CLEMENTE, Calif., May 22, 2012 /PRNewswire -- Leading auto dealer CRM DealerSocket (DealerSocket.com) continues to make the newest and best technology available to auto dealers. DealerSocket announced today the general release of SocketTalk, a new tool that allows users to instant message (IM) from within the CRM to internal DealerSocket users. SocketTalk is also a true texting tool that allows instant two-way communication between the dealership and a customers' mobile device.

"We decided to develop a texting and IM tool to provide dealers with an easier, more effective way to communicate with their customers," said Brad Perry, DealerSocket Co-Founder and CTO. "The dealers piloting this new technology with us say the product is an amazing and valuable collaboration tool."

SocketTalk Text is a true two-way texting tool, not email-to-text. It is an efficient channel to communicate with customers, and is opt-in and opt-out compliant to protect dealerships and their customers. Users can send texts based on sales, services and quality assurance events. SocketTalk Instant Message, the IM arm of the tool, allows users to IM a single person, team, dealership, or multiple dealerships. DealerSocket is excited about the efficiency this new communication channel provides dealers to keep in contact with customers and employees.

DealerSocket SocketTalk is currently available. For more information, please call (877) 888-8048.

ABOUT DEALERSOCKET

For ten years, DealerSocket has provided the automotive industry with the most comprehensive Customer Relationship Management (CRM) and training solutions available, allowing auto dealers to save time and money, and improve sales staff effectiveness, with one consolidated product. With the power to manage sales, service, CSI, marketing and training, DealerSocket is the complete source for all customer-facing automotive dealership departments.

DealerSocket's core CRM is enhanced by a powerful, customer-facing Mobile Portal application to keep in contact with customers and prospects via all mobile devices, a data-mining tool called RevenueRadar, an online process-training university called CarMind and an efficient CallCenter solution. These products can be used alone or in conjunction with the core CRM solution to provide an end-to-end marketing and revenue-producing engine. More than 90,000 users at over 2,800 auto dealerships throughout the U.S. and Canada now leverage DealerSocket's automotive CRM solution to optimize and manage marketing activities, sales processes, customer satisfaction and retention and service-department operations. For more information, call 877-888-8048, email sales@DealerSocket.com, visit DealerSocket.com, like us at Facebook.com/DealerSocketCRM, or follow us on Twitter at @DealerSocketCRM.

SOURCE DealerSocket

Copyright (C) 2012 PR Newswire. All rights reserved

 Unlock all of the community & features  Join Now