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Jared Hamilton
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Industry Press Releases

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5 Ways to Upsell Without Sounding Like a Pushy Car Sales Rep

5 Ways to Upsell Without Sounding Like a Pushy Car Sales Rep

One of the keys to making a profit is the upsell. If you want to claim a heftier commission, upselling is a necessity. However, upselling is an art that sa…

Most Valuable Insight Finalist - Jim Roach

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Using Artificial Intelligence to Prioritize Customer Engagement If only one salesman came to work today, what is the first opportunity he should act upo…

Stop Looking at CRM Lead Duplication Negatively

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During some recent conversations, I’ve discovered that dealerships continue to mistakenly perceive CRM lead duplication badly. I strongly believe we …

Don’t Just Sell, but also Retain CPO Buyers

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2017 Presidents Club Insights - Patrick McMullen

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DealerRater Releases Enhanced Testimonials Feature

DealerRater Releases Enhanced Testimonials Feature and Expands Review Feed Sources to Enable Dealers to Leverage Online Reviews from Multiple Third-Party Review Sites

 

Waltham, Mass. – December 10, 2012 - DealerRater, the world’s premier car dealer review web site, today released an enhanced feature of its Certified Dealer Program that will enable dealers to better leverage positive online reviews from multiple third-party review sites. This new enhancement supplements an existing popular program feature that enables DealerRater reviews to automatically feed to dealership websites as well as to a custom tab on the dealers’ Facebook fan pages.  Dealers enrolled in DealerRater’s 360Certified Program – the premium level of the Certified Dealer Program – can now boost their review feed by including content and ratings from several additional sources, such as Google+ Local, Yelp, Citysearch, Cars.com, Edmunds, Insider Pages and Yahoo! Local.  

 

Also included in this new release are expanded review feed customization tools for all Certified Dealers.  These new features include the ability to select the number of reviews to feed, set a minimum star rating for inclusion of reviews in the feed, and select/deselect functionality to further customize the mix of content.   Finally, the consumer-facing display of the review content fed to dealership websites or to Facebook fan pages now has a cleaner, refreshed layout.

“Given that online consumer reviews now represent the second most trusted form of advertising, we’re pleased to offer a powerful new enhancement that enables our dealer partners to promote and leverage positive reviews from multiple third-party review sites,” said Chip Grueter, DealerRater president.  “It is our goal to provide our Certified Dealers with the most innovative tools to build, manage, and leverage their online reputation. And this latest feature update is further testament to that commitment.”

The DealerRater site receives an average of 1,000 new reviews per day during the week, with a new review submitted every 55 seconds.  With its unparalleled volume of dealer reviews now approaching 900,000, 25% of all franchised dealers in the U.S. have embraced DealerRater and its popular Certified Dealer Program as a critical component to their online reputation efforts.  By taking advantage of the full suite of review-gathering and leveraging tools included in the Certified Dealer Program, Certified Dealers on average boast nearly 9 times the review count as non-certified dealers and also experience a full 1-Star average overall rating lift compared to non-certified dealers.

For more information, visit www.DealerRater.com or call 800-266-9455. 

About DealerRater:

DealerRater was founded in 2002 as the first car dealer review website worldwide.  DealerRater is the world’s #1 online resource for anyone seeking trusted third-party information on automobile dealerships.   DealerRater features nearly 41,000 U.S. and Canadian car dealers, 860,000 consumer reviews and more than 1 million cars for sale.  DealerRater attracts more than 9.5 million consumers every year who visit the site to search for car dealerships, read reviews, write their own descriptive reviews, and find car deals – all for free.  In addition, DealerRater offers qualified car dealers a Certified Dealer Program as a reputation management tool to help them grow their online presence and achieve higher SEO rankings across the Web.  Today, more than 4,600 dealers are members of the DealerRater® Certified Dealer Program. 

DealerRater is proud to have been awarded the #137 position on the 2012 Inc. 500 list, an exclusive ranking of the fastest-growing private companies in the United States.  For more information, visit www.DealerRater.com or call 800-266-9455. 

 

 

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