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DMEa/Automotive News Webinar: Why Can’t They Just Answer the Darn Phone?

Free webinar on Wednesday May 1st at 2 p.m. EDT provides dealerships with critical best practices and solutions for successful inbound call handling
 

Daytona Beach, FL– April 24, 2013 – DMEautomotive (DMEa), the science-inspired, results-based automotive marketing leader, announces the sixth in a series of webinars the company is hosting with Automotive News. The 60 minute webinar titled Why Can’t They Just Answer the Darn Phone? provides critical best practices and solutions for one of the biggest obstacles to increased dealership profits: poor inbound call handling. The webinar takes place on Wednesday, May 1st at 2 p.m. EDT. 

“Customers expect that the dealership phone is answered 100% of the time. But is it? What really happens when the phone rings at the dealership?” asked Mike Walther, president and CEO of DMEautomotive.  “We designed Why Can’t They Just Answer the Darn Phone? to help dealers confront the cold, hard, sometimes painful, truth of ineffective inbound call handling and,  importantly, to provide the best practices and solutions to prevent phone leads and profits from falling through the cracks.”

Why Can’t They Just Answer the Darn Phone? will be moderated by Jim Treece, Industry Editor at Automotive News, and features DMEautomotive’s CIC Sales Manager Bob Gardner and CMO Mike Martinez.  The webinar includes:

How to identify areas in your store that have problems with incoming phone calls.

  • What missed phone calls mean…from a revenue perspective.
  • How a responsible and professional call center functions, and how it impacts your business.
  • Specific product features that every successful Virtual Business Development Center should provide.
  • The opportunity loss associated with missing after hours calls.

For more information, or to register for the Why Can’t They Just Answer the Darn Phone webinar, click here: http://crainnewsalerts.com/portal/wts/cemcjuudBfzqeezb7Lir4eAqiz6xvc

DMEautomotive / Automotive News webinars have received strong attendance that has generated exceptional feedback. Visit http://www.autonews.com/section/WEBINAR to download previous webinars in this series.

 

About DMEautomotive

DMEautomotive (DMEa) is the industry leader in science-based, results-driven automotive marketing, and provides turnkey marketing to the largest and most innovative automotive organizations, from automobile dealerships to many of the largest aftermarket companies in the U.S. DMEa's uniquely panoramic view of the complete automotive sales and service market, combined with its cutting-edge, science-based marketing programs, increases customer yield, conversion and retention.

DMEa does not take marketing performance on faith, and each product and service is measured by a simple, precise scientific approach: Is it true? Prove it. Will it work? Test it. Does it generate results? Show it! Supported by DMEa’s proprietary, cloud-based Red Rocket Technology Platform, the DMEa product suite includes science-based, data-driven, multi-channel customer acquisition and retention marketing programs; best-in-class campaign reporting; data management and analytics; auto-focused Customer Interaction Center solutions, and complete on-site mail and email fulfillment services. Headquartered in Daytona Beach, Florida, DMEa also has major operations in Jacksonville, Fla.

 

About Automotive News

Based in Detroit, Automotive News has been the place for all the news that is happening among automotive retailers, suppliers and manufacturers since 1925.  In addition to the 100% paid weekly print issue that is received by 60,000 subscribers, autonews.com is a vibrant Web site with more than four million page views monthly.  It contains the day's breaking news and features two daily newscasts and webinars.  Daily and weekly e-mails and breaking news alerts keep the industry's top executives up-to-date.

 

Contact:

DMEa Media Relations:
Melanie Webber, mWEBB Communications, 424-603-4340, melanie@mwebbcom.com
Crystal Hartwell, mWEBB Communications, 714-987-1016, crystal@mwebbcom.com

 

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