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Exclusive Blog Posts

5 Ways to Upsell Without Sounding Like a Pushy Car Sales Rep

5 Ways to Upsell Without Sounding Like a Pushy Car Sales Rep

One of the keys to making a profit is the upsell. If you want to claim a heftier commission, upselling is a necessity. However, upselling is an art that sa…

Most Valuable Insight Finalist - Jim Roach

Most Valuable Insight Finalist - Jim Roach

Using Artificial Intelligence to Prioritize Customer Engagement If only one salesman came to work today, what is the first opportunity he should act upo…

Stop Looking at CRM Lead Duplication Negatively

Stop Looking at CRM Lead Duplication Negatively

During some recent conversations, I’ve discovered that dealerships continue to mistakenly perceive CRM lead duplication badly. I strongly believe we …

Don’t Just Sell, but also Retain CPO Buyers

Don’t Just Sell, but also Retain CPO Buyers

By Ryan Williams, president, Fidelis PPM Customer loyalty does not necessarily translate into repeat business for your auto dealership. What drives meas…

2017 Presidents Club Insights - Patrick McMullen

2017 Presidents Club Insights - Patrick McMullen

Listen to what Patrick McMullen from MAXDigital has to say about the future of automotive, what dealers can do today to prepare, and how DrivingSales Presi…

Webinar: 6 Customer-Centric Strategies to Maximize Sales and Service Revenue

DealerOn Weekly Webinar Series
Thursday, October 10, 2013
12 PM EST/9 AM PST

"6 Customer-Centric Strategies to Maximize Sales & Service Revenue"
Bill Wittenmyer
Partner, ELEAD1ONE

 

Are you always on the hunt for ways to improve your processes, your customer experience and most importantly…your bottom line?

The most successful and progressive dealerships today utilize powerful BDC, Internet and phone processes to greatly increase revenue and customer retention. And you can too!

Creating customer-centric BDC, Internet and Phone strategies will greatly maximize your sales and service revenue and dramatically improve customer loyalty. So where do you begin?

Join us for an exciting, jam-packed 1 hour webinar where Bill Wittenmyer will discuss 6 key elements that maximize sales and service revenue:

  • Understanding how the customer got to your dealership and what triggered the shopping phase – CRM, website and market-focused metrics
  • The smart phone evolution – lead handling tips that drive sales
  • Developing effective customer communication strategies – Increase conversions, shows and sales from existing opportunities
  • Building an effective BDC – maximize leads, appointment-generation, follow up and customer feedback/information
  • Creating the ideal buying experience – tips to elevate the shopping perception
  • Optimizing the power of your data – successfully retain customers for life

If you are ready to maximize your sales and service revenue with cutting edge, proven customer-centric strategies, then this is a webinar you can’t afford to miss!

PRESENTER: Bill Wittenmyer currently serves as Partner of ELEAD1ONE, the leading automotive CRM and marketing provider in the industry and a division of Data Software Services, L.L.C. In addition to the daily responsibilities of the sales division, Bill also handles all OEM relationships for the company and key accounts such as Autobytel. Prior to joining ELEAD1ONE in 2002, Bill spent over 10 years in the automotive retail space holding various positions in retail operations management with organizations such as the Coggin Automotive Group, a Florida based Asbury Automotive platform. Bill Wittenmyer is currently active in several prominent automotive forums, speaking at several venues each year, and was a finalist as a representative of ELEAD1ONE for the American Honda Premier Partner Award. Bill can be reached at BillW@eleadcrm.com.

 

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