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Industry Press Releases

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Click-to-Call [Infographic]

Click-to-Call [Infographic]

  Most dealers understand the importance of making it easy for customers and prospects to find contact information. Websites often have prominent &…

Quick Tips for Improving Dealership Culture

Quick Tips for Improving Dealership Culture

Car dealers have a terrible reputation. It's such a negative experience for so many that people are electing to make a major purchase like a vehicle fr…

The Biggest Mistake Dealers Make When It Comes to Customer Retention

The Biggest Mistake Dealers Make When It Comes to Customer Retention

Jim Roche is the Divisional VP of Marketing & Managed Services at Xtime. We asked him to tell us the biggest mistake he sees dealers making today when …

Is 2018 the Year of Customer Convenience?

Is 2018 the Year of Customer Convenience?

It seems that every year has a theme attached to it in terms of where dealerships’ focus will be. Which themes or buzzwords will dominate 2018? We…

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Today's customers walk into your showroom better-informed than ever before. Because they've done their research ahead of time, 89% walk into t…

Auto/Mate Integrates DMS with etfile Document Management System, Streamlining Auto Dealer Workflow

ALBANY, N.Y. – October 20th, 2014 – Auto/Mate Dealership Systems (http://www.automate.com) announced today the integration of its dealership management system (DMS) with etfile's electronic document management solution. Auto dealerships using the etfile document imaging, filing & retrieval system can now receive deals from F&I and Repair Orders (RO's) from service, via real-time delivery from Auto/Mate's DMS. The integration also allows dealers to identify all documents that were not scanned on a given day.

 

"Auto dealers can create hundreds of documents on a daily basis, and if they're using an electronic filing system the ability to retrieve documents out of their DMS in a timely manner is critical to increasing efficiencies," said Mike Esposito, President and CEO of Auto/Mate Dealership Systems.

 

"Partnering with Auto/Mate will allow hundreds of dealerships to take advantage of the benefits associated with our document management system, which include saving thousands of dollars per month in productivity as well as greater accuracy than a human filing papers in drawers," said Mark Linton, President of etfile.

 

etfile's Enterprise Content Management solutions provide auto dealers with a competitive advantage around customer service and efficient dealership management. Using automated workflows of document scanning and electronic retrieval to create a “paperless” environment helps to streamline the management of parts and repair orders, invoices, and sales paperwork. It also enables dealership employees to instantly retrieve information so they can answer inquiries from partners and customers.

 

Auto/Mate's dealership management system, Automotive Management Productivity Suite (AMPS), is a comprehensive solution offering robust functionality for any size dealership or auto group, advanced reporting capabilities, along with the best customer service in the industry. For more information visit www.automate.com.

 

About etfile

etfile is a leading provider of custom integrated, electronic document imaging, filing and retrieval systems offering superior price and performance and comprehensive service and support. Our product portfolio features both client/server and cloud-based content management and automated workflow management software solutions designed to easily scale to the needs of enterprises of all sizes and small-to-medium businesses in all industries. For more information visit www.etfile.com

 

About Auto/Mate

Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships, typically saving dealers thousands of dollars per month from their current provider. Our Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,100 auto dealers nationwide. Auto/Mate received the "Highest Rated DMS for Customer Satisfaction” in 2012 and 2013 in the annual Driving Sales Dealer Satisfaction Awards.

 

This is a testament to the more than 900 years of Auto/Mate employees' combined experience working in franchised auto dealerships, the foundation of its “Designed By Car People For Car PeopleTM” slogan. Auto/Mate is committed to winning their customers' business each and every month, which is why they require no long-term contracts, free software upgrades for life and free training for life. For more information follow them on Twitter @AutoMateDMS and subscribe to their blog at http://blog.automate.com.

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