1,000 dealers share their thoughts about chat, text and messaging in general...and how these communications pay off. SEE HOW
ALBANY, N.Y. – October 27th, 2014 –Auto/Mate Dealership Systems (http://www.automate.com) announced the successful completion of its first annual User Summit for auto dealers. Dealers and managers from around the country attended the summit on September 19th in Albany, NY. The User Summit was designed for Auto/Mate's dealer clients to learn the newest features of Auto/Mate's dealership management system (DMS), as well as best practices for implementing new technologies into dealership processes. Additionally, attendees enjoyed networking with peers and fellow Auto/Mate users.
"It was really nice to have so many of our customers in one place and to get their feedback and input on various aspects of our software," said Mike Esposito, President and CEO of Auto/Mate Dealership Systems. "The Town Hall meeting that we hosted was very informative and we came away with a greater understanding of our clients' needs than we could get in any other way."
The two most popular sessions were the 'New Feature Announcements' which gave an overview of the new desking, dispatch, Open/Mate integrations, data security features and more; and the 'Rockin 101' features overview
"I was very happy to see the new improvements with accounting and payroll...I found the whole seminar to be very informative and I was excited to hear about the new improvements. I am glad I went and appreciate all the hard work everyone put into it," said Melissa LeVasseur, Controller with Don Reid Ford in Maitland, FL.
"It was worth the trip from Ashland, Ohio! It's obvious that Auto/Mate is working for their dealers...and their dealers' workflow and efficiency in mind. It was nice to hear what's coming in the near future and to talk with other dealers about their use of Auto/Mate, and to talk directly with Auto/Mate staff. Finally I can put faces to the voices I've talked with on the phone. Thanks for this opportunity," said Mark Everly, Controller with the Donley Auto Group in Ashland, OH.
Sponsors of Auto/Mate's User Summit included 700 Credit, DealerSocket, Total Customer Connect, MOC1, OneView, Great America, Inland Associates, TimeHighway, Route One, ELeadOne, DealerBaby and Business Partners Forms & Systems.
For more information on attending or sponsoring the User Summit in 2015, contact Jessica Joralemon, Manager of Events & Marketing Communications, with Auto/Mate at 518-371–4331.
Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,000 auto dealers nationwide. Auto/Mate received the “Highest Rated DMS of 2012" and the "Highest Rated DMS of 2013" awards in the annual Driving Sales Dealer Satisfaction Awards.
Auto/Mate’s employees have more than 850 years of combined experience working in auto dealerships – the foundation of its “Designed By Car People For Car PeopleTM” slogan. For more information visit our website, follow us on Twitter @AutoMateDMS and subscribe to our blog at http://blog.automate.com