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Industry Press Releases

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Your Car Repair Shop Should Appeal To Parents Whether It is At a Dealership or Privately Owned

Your Car Repair Shop Should Appeal To Parents Whether It is At a Dealership or Privately Owned

Running an auto repair means that you have to take care of all kinds of details including scheduling, discipline, and customer service. Giving a customer t…

6 more reasons why we MUST move Techs to $40 to $50 an hour soon

6 more reasons why we MUST move Techs to $40 to $50 an hour soon

If you have followed my published articles in the past about retaining Techs (based on being a former dealership Fixed Ops Manager and my 17 years of r…

Auto/Mate Names Patrick Reilly as New Head of Marketing

Auto/Mate Names Patrick Reilly as New Head of Marketing

ALBANY, NY, UNITED STATES, December 5, 2016 /EINPresswire.com/ -- Auto/Mate Dealership Systems announced today that Patrick Reilly has joined its team …

Anyone can be a Bi-Lingual Salesman now

Anyone can be a Bi-Lingual Salesman now

I came across an article today on a piece of new technology developed by Waverly Labs.  It is an earpiece that translates between languages.  My …

Tips For Your Car Dealership Website

Tips For Your Car Dealership Website

The days of only advertising in the phone book for your car dealership are over. Having an online presence is now more important than ever before. The firs…

Auto/Mate Introduces Rev/Mate, Online Service Scheduling And Menu Building Solution for Auto Dealers

ALBANY, N.Y. – January 12th, 2014 – Auto/Mate Dealership Systems (http://www.automate.com) today introduced Rev/Mate, an online service scheduling and menu building solution for auto dealers. Rev/Mate will be rolled out in the Automotive Productivity Management Suite (AMPS) Fixed Ops/Mate module in 2015. Rev/Mate is designed for service departments to maximize customer pay revenue while creating a quality customer relations service experience.

 

"Rev/Mate puts knowledge and power into the hands of the customer, giving them a better experience and allowing them to make informed decisions," said Mike Esposito, President and CEO of Auto/Mate Dealership Systems. "In turn, this increases customer retention rates and dealership profitability."

 

Rev/Mate scheduling software offers service departments a dealer-branded solution that enables customers to schedule appointments at their convenience. Additionally, customers can view their vehicle history, request a specific service advisor and request transportation, if needed. Appointment confirmations and reminders are delivered via e-mail and texts. Real-time updates appear in the service appointment module within AMPS, so service employees can easily convert appointments into ROs with a click of a button.

 

Rev/Mate includes a menu building solution that creates trust and confidence with VIN-specific factory recommended services. Additionally, dealers can create and customize their own recommended maintenance and repair menus for the customer to choose from. The menu builder presents good/better/best recommendations with transparent pricing, communicates with parts for efficiency inventory pulls and includes service advisor notes on specific service recommendations for improved customer consultations.

 

Additionally, Rev/Mate provides detailed measurement reports and reliable information for managing service capacity. It supports and is scalable to all dealer sizes, from single stores to large auto groups

 

Auto/Mate’s AMPS’s service suite provides dealers with a comprehensive DMS solution for their service and parts departments. The suite offers advanced auto dispatch, electronic RO and mobile lane check-in capabilities, as well as productivity boosting and reporting features that increase service department profitability.

 

For more information visit Auto/Mate at Booth #3310N at the NADA Convention & Expo, January 24th-26th. Make an appointment at www.automate.com or call 877-340-2677.

 

About Auto/Mate

Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,000 auto dealers nationwide. Auto/Mate received the “Highest Rated DMS of 2012" and the "Highest Rated DMS of 2013" awards in the annual Driving Sales Dealer Satisfaction Awards.

 

Auto/Mate’s employees have more than 850 years of combined experience working in auto dealerships – the foundation of its “Designed By Car People For Car PeopleTM” slogan. For more information visit our website, follow us on Twitter @AutoMateDMS and subscribe to our blog at http://blog.automate.com

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