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Industry Press Releases

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Auto/Mate and DealerPeak Integrate DMS and CRM Solutions, Boosting Profits For Enterprise Dealer Groups

ALBANY, N.Y. – March 23rd, 2015 – Auto/Mate Dealership Systems announced today that DealerPeak, a leading provider of enterprise Customer Relationship Management (CRM), lead management and website solutions to auto retailers, has completed integration with Auto/Mate's Dealership Management System (DMS). Auto dealership groups using both Auto/Mate and DealerPeak will benefit from increased productivity and profits with integrated updates of customer, vehicle, lead and deal information in both systems.

 

“Multi-store dealer groups have different requirements than single stores, such as consolidated customer databases and reporting capabilities that allow a dealer to identify trends and pinpoint problem areas across the enterprise," said Mike Esposito, President and CEO of Auto/Mate. "Our DMS and DealerPeak's CRM meet all of these requirements for dealer groups using both systems."

 

Seamless integration with real-time, bi-directional data updates in both the DMS and CRM ensures that all customer files, service history, inventory, deal and lead information is current across the enterprise and can be accessed in one place.

 

"A fully integrated solution reduces redundancies and human error, while improving process flow and speeding up transactions," said Jock Schowalter, CEO of DealerPeak. "Dealer groups benefit with increased productivity that leads to higher profits."

 

DealerPeak developed its CRM from the ground up for enterprise dealer groups and their specific needs; including reporting capabilities that go beyond standard analytics to provide dealers with advanced ROI tracking.

 

Auto/Mate offers low-cost, seamless integration for third-party vendors with its Open/Mate program. Auto/Mate is an advocate of open standards integration as a way to increase competition, lower prices and improve the quality of products offered by all vendors.

 

Auto/Mate's DMS is an industry-leading solution designed for single and group franchise dealerships, and is proven to increase efficiencies and boost dealer profits. For more information call Auto/Mate at 877-340-2677.

 

About DealerPeak

DealerPeak was founded in 1999 with the goal of providing Automotive Dealerships better technology solutions at lower costs while providing superior results. DealerPeak is headquartered in Portland, Oregon and has hundreds of dealer clients throughout the United States. DealerPeak solutions include CRM, Websites, Chat, Desking, Digital Marketing, SEO and Transactional Websites that work seamlessly on a unified Web-based platform. This allows our dealers to reduce their number of vendors and drive their cost of doing business down. DealerPeak is also a proud member of the Toyota TDDS Dealer Website Program.

DealerPeak also has a separate division for its Online Negotiation Product called WideStorm. To find out more about On-line negotiation for Automotive Dealers visit WideStorm.com.

About Auto/Mate

Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,000 auto dealers nationwide. Auto/Mate received the “Highest Rated DMS of 2012" and the "Highest Rated DMS of 2013" awards in the annual Driving Sales Dealer Satisfaction Awards.

 

Auto/Mate’s employees have more than 850 years of combined experience working in auto dealerships – the foundation of its “Designed By Car People For Car PeopleTM” slogan. For more information visit our website, follow us on Twitter @AutoMateDMS and subscribe to our blog at http://blog.automate.com

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