CDK's purchase of Auto/Mate may create a major disruption in the dealer management system (DMS) industry. Here is our take. DOWNLOAD
Albany, N.Y. – October 26th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today the release of a free eBook titled "The Auto Dealer's Ten Step Guide to Hiring the Best Employees." The eBook reveals the bottom line costs associated with a bad hiring decision, and shares best practices to help auto dealers avoid common hiring mistakes so they can hire long-lasting, loyal employees.
In 2014 the average turnover rate for sales consultants in dealerships was 72 percent, while the average turnover rate for all employees in dealerships was 39 percent. In non-luxury dealerships, the average sales turnover rate skyrockets to 80 percent, according to the 2015 NADA Dealership Workforce Study. Additionally, 28 percent of all terminations happened within the first 90 days and 41 percent of sales turnover happened within 90 days.
"These statistics tell us that many dealers are making common hiring mistakes such as hiring too quickly, not having an established hiring process and not vetting candidates properly," said Dave Druzynski, Director of Human Resources with Auto/Mate Dealership Systems. "Many dealerships don't have a dedicated human resources professional on staff so they are not familiar with the techniques and tools available to help them establish a successful hiring process. Using this eBook as a guide, dealers can avoid making bad hiring decisions."
The eBook walks dealers through the following recommended steps to ensure better hiring decisions:
1) Create a detailed job description for each position
2) Define qualities necessary for a culture fit
3) Develop an exciting job advertisement
4) Have a marketing plan for your job openings
5) Source candidates
6) Create and stick to a hiring process
7) Hone your interviewing techniques
8) Set realistic expectations for candidates
9) Set realistic expectations internally
10) Vet all candidates (even if they seem perfect!)
In 2015 Auto/Mate ranked number one on the "Top Workplaces" list in the mid-size business category for the greater New York capital region. The list is compiled annually by Workplace Dynamics and the Times-Union, and this is the fourth year Auto/Mate has made the list. Additionally, Auto/Mate has been voted a "Best Place to Work" five years running by the Albany Business Review.
For more information or to download the free eBook "The Auto Dealer's Ten Step Guide to Hiring the Best Employees," visit http://www.automate.com/resources/ebooks/
Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships, typically saving dealers thousands of dollars per month from their current provider. Our Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,100 auto dealers nationwide. Auto/Mate has received the DrivingSales Dealer Satisfaction Award in 2012, 2013, and 2014.
Auto/Mate’s employees have more than 940 years of combined experience working in franchised auto dealerships, the foundation of its “Designed By Car People For Car PeopleTM” slogan. Auto/Mate is committed to winning its customers’ business each and every month with no long-term contracts and free software upgrades. For more information follow us on Twitter @AutoMateDMS