Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Industry Press Releases

Industry Press Releases Industry Press Releases

Exclusive Blog Posts

Women in the Dealer Workforce: Where We Are & Where We Can Go

Women in the Dealer Workforce: Where We Are & Where We Can Go

It’s no secret that women make up a small portion of the dealer workforce and turnover among women is high. By not attracting and retaining women in the …

Car Subscriptions - Q and A with Bill Playford

Car Subscriptions - Q and A with Bill Playford

I had the chance to interview Bill Playford about car subscription services, and how they're going to change the marketplace. Take a look what this ins…

Be The Exception

Be The Exception

How brilliant marketers find and follow what makes their stories different in a world full of average content DrivingSales is excited to announce th…

Keeping Up with the Joneses in Quick Lube

Keeping Up with the Joneses in Quick Lube

More than half of all sales customers will abandon your dealership’s service department in the first year. It’s a widely varying statistic &nda…

It Has Never Been Easier To Be Average

It Has Never Been Easier To Be Average

It has never been easier to be average. This post was written by Jay Acunzo, who will be speaking at the upcoming DrivingSales Executive Summit in Octob…

Helion Releases Free eBook: Cyber Crimes Happen to Auto Dealerships Without Warning. Are you Prepared?

b4e77a4085067437edf44cbf7f75e19f.jpg?t=1Timonium, MD -- November 2nd, 2015-- Helion Automotive Technologies, a leading provider of information technology (IT) solutions for auto dealers, announced today the release of a free eBook for auto dealers, titled: Don't Get Cyber-Clobbered! Cyber Crimes Happen to Auto Dealerships Without Warning. Are You Prepared? The eBook shares recent data and examples of the growing number of "hack attacks" that threaten customer data at auto dealerships nationwide. The eBook also presents a series of "good, better and best" security defenses that auto dealers can implement to ensure their data--and money--stay safe.

 

"One cyber attack that successfully steals customer information from a DMS database can cost a dealership anywhere from one hundred thousand up to a couple million dollars," said Erik Nachbahr, President and CEO of Helion Automotive Technologies. "Dealers are struggling with security because the type of threats that exist are so numerous and change so rapidly that it's almost impossible to keep up."

 

Most cyber attacks occur when an outside entity hacks through the dealership's perimeter network. Outdated equipment, insufficient firewall protection and weak connections all contribute to an increased likelihood that a dealership will be targeted. Cyber attacks also occur when a dealership employee grants access to to a cyber thief; most times unwittingly, but an estimated 11 percent of insider attacks are committed by malicious employees. 

 

Once network access is granted, cyber thieves target the following:

  • Information contained in deal jackets
  • Service Repair Orders (ROs)
  • Access to customers' credit reports, credit card numbers, social security numbers, copies of drivers' licenses and vehicle insurance cards
  • Customer bank account and routing numbers
  • Dealership bank account and routing numbers
  • Access to copiers and scanners that contain thousands of stored digital documents

 

“It’s not a matter of if we’ll get hacked, but when,” said Chip Doetsch, President of Apple Ford-Lincoln in Columbia, Maryland. “If that happens without something to stop the loss of my customers’ personal data, that’s a multimillion-dollar problem I can’t predict."

 

Helion's eBook presents "good, better and best" security defenses that auto dealers can implement to ensure the protection of their customers' data.

 

"Many dealers have not made security a top priority; it's one of those things that isn't a problem until it's a problem...and then quickly becomes a nightmare," said Nachbahr. "The goal of this eBook is to convey what a serious and growing threat this is, and to help dealers prevent the nightmare."

 

Click here to download a copy of Helion's free eBook, Don't Get Cyber-Clobbered! Cyber Crimes Happen to Auto Dealerships Without Warning. Are You Prepared?

 

About Helion Automotive Technologies

 

Helion...Putting Your Dealership in the FAST LANE! Helion Automotive Technologies is a leading IT solutions provider, providing auto dealers with faster, more efficient networks and secure data protection. From managed services to IT assistance and service desk help, Helion offers both short-term IT fixes and long-term planning so dealers can focus on what matters most: selling more cars. Helion has specialized in IT for more than ten years and works with 650+ auto dealers nationwide. Dealers can request a free assessment of their IT needs at www.heliontechnologies.com.

 Unlock all of the community & features  Join Now