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Industry Press Releases

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Click-to-Call [Infographic]

Click-to-Call [Infographic]

  Most dealers understand the importance of making it easy for customers and prospects to find contact information. Websites often have prominent &…

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Quick Tips for Improving Dealership Culture

Car dealers have a terrible reputation. It's such a negative experience for so many that people are electing to make a major purchase like a vehicle fr…

The Biggest Mistake Dealers Make When It Comes to Customer Retention

The Biggest Mistake Dealers Make When It Comes to Customer Retention

Jim Roche is the Divisional VP of Marketing & Managed Services at Xtime. We asked him to tell us the biggest mistake he sees dealers making today when …

Is 2018 the Year of Customer Convenience?

Is 2018 the Year of Customer Convenience?

It seems that every year has a theme attached to it in terms of where dealerships’ focus will be. Which themes or buzzwords will dominate 2018? We…

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Today's customers walk into your showroom better-informed than ever before. Because they've done their research ahead of time, 89% walk into t…

Auto/Mate Integrates with CRMSuite, Improving Business Intelligence at Auto Dealerships

ALBANY, N.Y. – December 15th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that it has recently integrated its dealership management system (DMS) software with CRMSuite. Dealers using both Auto/Mate and CRMSuite will benefit from the increased business intelligence that the DMS and CRM deliver via real-time data exchanges between the systems.

 

“Our Open/Mate integration program is very inexpensive compared with some other DMS certification programs," said Mike Esposito, President and CEO of Auto/Mate. "Keeping integration costs low for third-party vendors translates to lower costs and more choices for our dealership customers."

 

Real-time integration eliminates redundancies and helps to streamline processes in auto dealerships. Bi-directional data delivery allows for better customer communications in sales and service, helping to build loyalty and revenue opportunities.

 

“We designed CRMSuite to be infinitely customizable because of our fundamental belief that dealers are better off when they have options,” said Richard Keith Latman, Founder and CEO at CRMSuite. “So naturally, we are glad that this Auto/Mate integration will give our dealers yet another option when it comes to choosing their DMS vendor.”

 

CRMSuite is a highly intuitive automotive CRM that abandons the one-size-fits all model of selling cars. Its data-driven approach and cutting edge technology make it a robust business intelligence tool, with equity-mining features and custom reporting that are moving the needle for dealers across the country.

 

Auto/Mate is the number one DMS vendor in customer satisfaction and provides a comprehensive DMS solution to over 1,100 dealerships, from large auto groups to single franchises. For more information call Auto/Mate at 877-340-2677.

 

About CRMSuite

 

CRMSuite is a business intelligence tool that eliminates conventional CRM thinking by combining ease-of-use functionality with Artificial Intelligence and social media activities. Intuitive technology erases the need for traditional action plans and linear work flows. CRMSuite amasses a storehouse of data on every customer. Tracking their patterns, contact preferences, and social media activity, the CRM’s Activity Focus algorithm provides dealerships with real-time information about the best customers to be contacted at that exact moment, replacing guesswork with precision and efficiency. CRMSuite is based in Sarasota, Florida. For more information, visit www.CRMSuite.com

About Auto/Mate

Auto/Mate Dealership Systems is a leading provider of dealership management system (DMS) software to retail automotive dealerships. Its Automotive Management Productivity Suite (AMPS) is a user-friendly, feature-rich DMS in use by more than 1,000 auto dealers nationwide. Auto/Mate received the “Highest Rated DMS of 2012" and the "Highest Rated DMS of 2013" awards in the annual Driving Sales Dealer Satisfaction Awards.

 

Auto/Mate’s employees have more than 850 years of combined experience working in auto dealerships – the foundation of its “Designed By Car People For Car PeopleTM” slogan. For more information visit our website or follow us on Twitter @AutoMateDMS 

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