Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Infinite Prospects, Inc. (Adam Ross)

Infinite Prospects, Inc. (Adam Ross)

Exclusive Blog Posts

5 Reasons You Should Seek Out Consumer Generated Content

5 Reasons You Should Seek Out Consumer Generated Content

It may seem like a good idea to always be the one writing about your dealership, but in reality consumer-generated content is as important, if not more so,…

DealerRater Reviews now Available on Cars.com

DealerRater Reviews now Available on Cars.com

DealerRater pushed a press release today that they have pushed reviews to the Cars.com Platform. According to the press release, this is about three millio…

Why Should You Attend NADA 2017

Why Should You Attend NADA 2017

As you investigate the possibility of attending NADA in New Orleans this year, you might be questioning the benefits of attending. It’s possible that…

The Most Wonderful Time of Year for Luxury

The Most Wonderful Time of Year for Luxury

It’s that time of year again: lights line the houses, the air is brisk, and luxury manufacturers are trying to make sure their vehicles are the best …

The Recruiter: Episode 4- People Use Google to Find Jobs

The Recruiter: Episode 4- People Use Google to Find Jobs

How to title your help wanted ad so it gets found on the internet. Please use Google in their job search. Use what people call themselves on their resu…

Focus on Long-Term Follow Up

Is your dealership's Internet sales process focused largely on converting consumers within the first 72 hours of receiving their lead? If so, you're leaving a large chunk of sales on the table...

How much time do you spend working your 15, 30, 45, 60, 75, and 90-day old prospects? Probably not enough...

While this published data may be a few years old, the statistics have not changed much since that time. Put together a strategy with a combination of phone calls, personal emails, email newsletters and direct mail (where possible) to stay in touch with the consumer for 90+ days and keep your dealership in their thoughts.

Excerpt from: 2008 AUTOMOTIVE ESHOPPER EXPERIENCE STUDY, conducted by The Cobalt Group and J.D. Power & Associates. 

"The 2008 J.D. Power and Associates New Autoshopper.com Study found that on average AUIs (Automotive Internet Users) report that they first decide to buy a new vehicle 15.4 weeks before they actually purchase one. Three weeks later they begin using the Internet to find information, which is approximately 12. 4 weeks prior to purchase. By the time they have narrowed their vehicle selection down to one vehicle they are typically 5 weeks away from purchase. This information is key to both understanding the best time to target and market to Internet shoppers and to understanding that shoppers may be in-market for different periods of time...

The longer a lead remains unsold, the more likely it is to convert to a used vehicle. 

Dealers should respond promptly to leads and have systems in place to market to car shoppers in a way that addresses what the consumer is likely to purchase based on the age of the lead. Suggesting a used vehicle alternative to a new vehicle lead as the lead ages could help convert the lead to a sale. Additionally, with a third of leads converting after 90 days, dealers who continue to market to consumers will benefit by selling to those with purchase timeframes beyond a three month period."

What strategies does your dealership employ to stay in touch with consumers?

 Unlock all of the community & features  Join Now