|What is iLM?|
|iLM, the izmo Lead Manager is designed to automate, streamline, and manage the Internet sales process that will bring customers into your showroom. Our web-based solution is simple to deploy, intuitive to use, and painless to maintain. With lead routing, sales dashboards, and campaign management, iLM enables dealerships to effortlessly set up a BDC.
|New Features in iLM v3.1:|
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Cons: outdated product
Pros: This system has been great to keep up with all customers that have any contact with us. I love being able to send out emails easily. Having someone to call when I have a question or a few questions is fantastic. Everyone in the Tech Support Department have been a great help. They are always friendly and answer all my questions quickly.
Cons: When you delete a duplicate it deletes all. I think the delete, details and admin buttons should only be available to BDC and Managers. There should be a no show selection on contact history, for when a customer doesn't show up for an appointment. When adding a customer that has already been added,salesperson shouldn't be allowed to add them until a manager gives approval to add. This way it stops a lot of the possible skating.
Pros: web based? That's about it
Cons: No duplicate lead reporting to third party lead generators. A million reports available but not one that combines all the information you need on one topic. Is blocked or spammed by yahoo & other popular email providers.
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