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Jared Hamilton

Jared Hamilton Founder - CEO

Exclusive Blog Posts

Tips for Selling More Small Cars at Your Dealership

Tips for Selling More Small Cars at Your Dealership

If you own a car dealership, you might have found that a lot of people who come in are looking for trucks, sports utility vehicles and roomy sedans. Ev…

Stocking & Pricing Inventory: Interview With Brian Finkelmeyer

Stocking & Pricing Inventory: Interview With Brian Finkelmeyer

Brian Finkelmeyer, Direct of Business Development at vAuto, discusses the dos and don'ts of pricing and stocking inventory. …

How to Engage "Ready to Buy" Shoppers

How to Engage "Ready to Buy" Shoppers

The stakes are high: sales are slipping, your competition is stiff, and today’s shoppers are the most savvy yet. But there’s good news – there are a…

Upcoming Webinar: Use Your Showroom to Show, Not Sell

Upcoming Webinar: Use Your Showroom to Show, Not Sell

Ecommerce is on the rise, and today's customers walk into your showroom better-informed than ever before. 9 out of 10 customers are more likely to…

Interview with Shannon Crane: Building a Successful BDC

Interview with Shannon Crane: Building a Successful BDC

When Shannon Crane, founder of BDC PowerConsulting, started out as a BDC Manager at a local dealership, she was “as green as it gets.” Not only…

I watched a video of a speech given by Peter Drucker, the father of modern management. I'm disappointed that I was never able to make it to Stanford University and listen to him speak in person while he was still alive. He is no doubt one of the most influential business minds in history. He made a comment almost in passing and for some reason it has really stuck with me, perhaps because it was off topic a bit and to be honest, I didn't really understand it when he first mentioned it. What he said was,"A leader's job is to learn to say no. A good leader learns to say no gracefully." After thinking about it a bunch, here is what I've come up with:

A leader's most important asset to manage is his people, so proper motivation is key. There are many ways to motivate and the best forms of motivation usually take time because they involve building commitment, respect, and belief from your team. These things don't usually happen in an instant. De-motivation is simpler: a quick insult, a harsh reprimand or a rash decision without feedback; killing the moral of the team can happen in a split second. Proper motivation and you will be successful, no motivation and your team will die. Think of the last time a team mate came to you with a great idea that you were excited for, most likely is was not difficult to praise the idea, get behind it and as a result your genuine passion came out and you team member was motivated and likely better results were achieved. Think of when someone comes to you as the leader with an issue or idea that won't work, if you dont control you response, your tone or even the disappointment in your eyes you could send the de-motivating signals to your team member. If they are let down then motivation, energy and passion is diminished and you are left with a less committed employee. There are obvious times when a leader must make corrections, after all, that's why we lead. A leader's job is to say no and good leaders learn to say "no" gracefully. Historically, this is a lesson we in the car business have missed. How many of us have been in a sales meeting where the team was told how lousy they we were? It happens at stores all the time! It's demoralizing, and unfortunatly the biggest influences on our leadership style is our managers. The good news is for those who learn to say no gracefully, the auto industry has some huge rewards waiting...

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