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Jared Hamilton
From: Jared Hamilton
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Jared Hamilton

Jared Hamilton Founder - CEO

Exclusive Blog Posts

VOI vs ROI

VOI vs ROI

We all seek growth, personally and professionally. What I’ve come to understand is that growth in a business isn’t measured by ROI alone. …

Develop Your Next-Gen Leadership from Service Employees

Develop Your Next-Gen Leadership from Service Employees

Service employees work hard, really hard. The service department is a baptism-by-fire style of teaching, especially in busy domestic dealers where there is…

4 Benefits of Omnichannel Marketing

4 Benefits of Omnichannel Marketing

Marketing is becoming increasingly complex, with the proliferation of ‘Big Data,” predictive analytics and new mobile and digital channels. To …

Digital Finance SOS – Is Digital Retailing the Answer? (Part 4)

Digital Finance SOS – Is Digital Retailing the Answer? (Part 4)

Part Four: Summary - Digital Retailing, Done Right, is the Answer! The automotive reality in today’s era of ecommerce is that Digital Retailing ha…

Why New Doesn't Always Mean Better for Auto Industry Marketers

Why New Doesn't Always Mean Better for Auto Industry Marketers

Global advertising spend is expected to exceed half a trillion dollars for the fourth year in a row, and American brands are once again fueling t…

At the moment I'm on the plane returning to Salt Lake from Seattle. We spent the afternoon with some of the executives at Cobalt who are experts in search, email marketing and website utility. They lead up some impressive research that, in my opinion, is not known well enough in the industry. What really hit me (I had about 10 ah-ha moments today, this is just one of them) is the disconnect between our commitment to a sequential process in selling cars in person and our dedication to a sequential process to converting site visitors to leads. These processes are in fact, very parallel. These guys at Cobalt actually study log patterns of dealer site visitors and, among other things, dissect where the customers enter a site, what pages they visit, in what order, how long they stay and where they leave from. To most this might sound boring (personally for me it would be a blast) but regardless, think of the impact of this data! By studying it they find patterns to successful site conversions based on the demographic of that particular dealers store (brand, location, etc) IE: how do you convert a site visitor from simply surfing your site and leaving to go elsewhere, to actually taking a visitor and convincing them to seek assistance from your store in purchasing a vehicle. What they are proving is that just like you have a sequential process to convert a walk in to a buyer: 1 Meet and greet, 2. Needs analysis, 3. Product selection, etc"

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