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Jared Hamilton
From: Jared Hamilton
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Jared Hamilton

Jared Hamilton Founder - CEO

Exclusive Blog Posts

Do you suffer from Conversational Narcissism?

Do you suffer from Conversational Narcissism?

I know the title sounds like an ad for a clinical trial, but what I’m referring to is a problem that runs rampant in dealerships. If not checked, it …

Why Do We Make it So Hard to Pay A Repair Order?

Why Do We Make it So Hard to Pay A Repair Order?

Working on the dealer level, we know firsthand how difficult it can be as a "customer" to pay our repair order or get our own vehicles' statu…

The Conversation Shouldn't End At “What’s the Price?”

The Conversation Shouldn't End At “What’s the Price?”

Handling customer objections isn't always easy. Especially when the customer is calling you on the telephone; knowing what to say and how to approach t…

Fixed Ops Marketing Best Practices, Not Dirty Tricks | KPI Cafe Season 6 Episode 6

Fixed Ops Marketing Best Practices, Not Dirty Tricks | KPI Cafe Season 6 Episode 6

To round out our season, Reunion's own Chad Graves and Andrew Kocha join the KPI Cafe to discuss a wealth of topics regarding how dealerships can best …

Latest Auto Industry Trends Caused By COVID-19

Latest Auto Industry Trends Caused By COVID-19

As two of car dealers' primary revenue streams, car sales and collision repairs dried up during the COVID-induced recession. Online parts and accessory…

Lets face it, user generated content is all the rage and it isnt going anywhere. Why is it not just a fad? Simple, because it is extremly useful. Ratings, for example, can help us make better decisions about where we spend our money. The fact that consumers are rating dealers, sales people and their experiences and sharing those experiences online has many dealers fearful.... and it should. However, for those dealers who understand the process and are willing to live in this transparent world, it is a HUGE advantage. Listen to Kevin Root of Dealix explain: [MEDIA=4] After watching this a couple things come to mind. 1. If your not getting involved in your online ratings and managing your reputation... well you need to be. You'vegot a huge opportunity to make a tremendous impact and increase your customer loyaly and attract new business. 2. If you havnt already, take a few minutes and rate the vendors you have experience with in the DrivingSales Vendor Rating system. This clip was taken from "The Masters Series, Automotive eCommerce." an Accelerate Automotive production. For more information visit http://www.accelerateautomotive.com.

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