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Jared Hamilton

Jared Hamilton Founder - CEO

Exclusive Blog Posts

Do you suffer from Conversational Narcissism?

Do you suffer from Conversational Narcissism?

I know the title sounds like an ad for a clinical trial, but what I’m referring to is a problem that runs rampant in dealerships. If not checked, it …

Why Do We Make it So Hard to Pay A Repair Order?

Why Do We Make it So Hard to Pay A Repair Order?

Working on the dealer level, we know firsthand how difficult it can be as a "customer" to pay our repair order or get our own vehicles' statu…

The Conversation Shouldn't End At “What’s the Price?”

The Conversation Shouldn't End At “What’s the Price?”

Handling customer objections isn't always easy. Especially when the customer is calling you on the telephone; knowing what to say and how to approach t…

Fixed Ops Marketing Best Practices, Not Dirty Tricks | KPI Cafe Season 6 Episode 6

Fixed Ops Marketing Best Practices, Not Dirty Tricks | KPI Cafe Season 6 Episode 6

To round out our season, Reunion's own Chad Graves and Andrew Kocha join the KPI Cafe to discuss a wealth of topics regarding how dealerships can best …

Latest Auto Industry Trends Caused By COVID-19

Latest Auto Industry Trends Caused By COVID-19

As two of car dealers' primary revenue streams, car sales and collision repairs dried up during the COVID-induced recession. Online parts and accessory…

 

What makes a good leader?  In class on Tuesday, we watched a video about a military official who runs the most successful aircraft carriers in the Navy, followed by a video on the famed success of Disney.  This led us into a discussion on effective organizations. 

 

“The most important ingredient in a formula of success is knowing how to get along with people.” 

 

There is no doubt that effective organizations are a culmination of strategic business planning; but most all facets of implementing such plans are done by individual effort.  An organization can not be effective without a leader to coordinate the efforts of all those individuals.  Such coordination takes more than delegation of roles and jobs.  It takes a human heart and a sense of understanding.  An essential resource of a good leader is the ability to get along with others and allocate their skills and knowledge effectively.

 

Its interesting that we, in the car business, studied leader ship through the eyes of a "warrior" and from "the happiest place on earl."  These two seeming opposite organizations on the surface didnt seem to have much in common with each other, let alone have anything in common with the car business.  So what was the connector?  Leadership.  We learned in very clear ways that good leadership is universal, and true leadership principles can be applied anywhere.  We discussed what these principles are and how we can apply them to our dealerships.

 

Leaders who are good at what they do and have a fervor to be where they are, regardless of weather its a battleship, disneyland or a dealership.  The success of these organizations comes down to the ability to accomplish goals through a team.  To be successful, effective organizations must be run by passionate, capable, natural leaders.  What are you doing to develop yourself as a leader?

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