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Jared Hamilton
From: Jared Hamilton
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Jared Hamilton

Jared Hamilton Founder - CEO

Exclusive Blog Posts

* The Recruiter* Episode 3 Law of Diminishing Return

* The Recruiter* Episode 3 Law of Diminishing Return

When do you hire and how many? what are you basing your decision on? Don't decide by how many desks you have or that's what you normally run with. …

Lenders must lend or drivers won't drive

Lenders must lend or drivers won't drive

In my opinion, sub prime customers are being considered more risky by the lenders that once targeted them. Even traditional co-signers are proving not to b…

4 Reasons to Improve CRM Utilization in 2017

4 Reasons to Improve CRM Utilization in 2017

Yes, dealers are creating a tremendous amount of data. The problem is, most of it is junk. Data is like this 1958 Tops Baseball Card complete set. You have…

Your Car Repair Shop Should Appeal To Parents Whether It is At a Dealership or Privately Owned

Your Car Repair Shop Should Appeal To Parents Whether It is At a Dealership or Privately Owned

Running an auto repair means that you have to take care of all kinds of details including scheduling, discipline, and customer service. Giving a customer t…

6 more reasons why we MUST move Techs to $40 to $50 an hour soon

6 more reasons why we MUST move Techs to $40 to $50 an hour soon

If you have followed my published articles in the past about retaining Techs (based on being a former dealership Fixed Ops Manager and my 17 years of r…

 I watched the 2007 movie "Shooter" earlier this evening.  Its about a US Sniper who is framed for an assassination attempt on the president by a rogue CIA unit.  The movie follows the manhunt for this extremely well trained Marine Scout Sniper who they think tried to kill the president.  I wont give up the details of the plot, nor the intense ending, but I will tell you this (because it relates to car sales):  Swagger (the sniper) recruits a blown off FBI agent to help him fight his way out of the situation.  Unfortunatley this FBI agent is 3 weeks out of the academy and needs some serious training to keep up with Swagger.  At one point in the movie Swagger is training this rookie to shoot and reload under extreme pressure and he says to him, "Remember, slow is smooth and smooth is fast."  Later in the movie as they enter their most intense battle Swagger restates these words of wisdom.

 

Slow is smooth & smooth is fast is an oxymoron of a proof, however it provides great direction for anyone in car sales (any form of sales or negotiations really.)  So often we are hurried and especially become excited when we receive the "green lights" from the customer signaling their willingness to continue the sales process.  As a result of this positive anxiousness we hurry things along, begin to believe that "this customer is different" and maybe even cut corners.  The result is usually a "quick and easy" sale right? ...Wrong.  Slow down and remain in control of the situation.  Follow the sales process even if some particular steps are "not needed because this customer IS different."  The vast majority of the time the hurry causes long term pain, such as  incomplete paperwork that holds up funding, a lack of proper information put into the CRM system or worst case scenario is cutting just enought corners that we lose control of the deal all together.  There is nothing worse than losing a deal you knew you should have had?  So, how do we avoid these problems?

We would all do well to take advise from a Marine Scout Sniper, "Slow is smooth and smooth is fast."  Staying in control and doing things right the first time will mean more deals, higher income, happier customers and a more successful YOU!   Have a great week! 

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