[Podcast] Effort vs Performance Metrics: Get a Better Understanding of Your Team's Success

What does it cost you when you fail to hire and retain a new salesperson? It may be more than you think.
What are doing in your store to retain your talent and reduce the cost of turnover on your dealership?
100k?! That sounds right. Human Capital Management is where it's at!
Couldn’t agree more Jason. Employee experience and customer experience are also very intertwined A few years back we polled a thousand millennials across the country, and the following traits of dealership employment were found to be huge detractors: high-pressured sales tactics, commission-based pay, and unpredictable schedules. On top of that, 94% said that technology plays a critical role in their ideal role. Retaining employees means modernizing the employee experience. The cost savings of attracting and retaining employees can be significant.
This is true in most sales positions.