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JD Rucker

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Click-to-Call [Infographic]

Click-to-Call [Infographic]

  Most dealers understand the importance of making it easy for customers and prospects to find contact information. Websites often have prominent &…

Quick Tips for Improving Dealership Culture

Quick Tips for Improving Dealership Culture

Car dealers have a terrible reputation. It's such a negative experience for so many that people are electing to make a major purchase like a vehicle fr…

The Biggest Mistake Dealers Make When It Comes to Customer Retention

The Biggest Mistake Dealers Make When It Comes to Customer Retention

Jim Roche is the Divisional VP of Marketing & Managed Services at Xtime. We asked him to tell us the biggest mistake he sees dealers making today when …

Is 2018 the Year of Customer Convenience?

Is 2018 the Year of Customer Convenience?

It seems that every year has a theme attached to it in terms of where dealerships’ focus will be. Which themes or buzzwords will dominate 2018? We…

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Today's customers walk into your showroom better-informed than ever before. Because they've done their research ahead of time, 89% walk into t…

SearchWikiFor Searchers

The way it looks initially, searches will be experiencing a paradigm shift in the way they search.  Sounds pretty dramatic, but between changes coming in Universal Search and the SearchWiki functionality rolling out right now, searchers will (hopefully) be able to get the information they need more easily without having to use multiple attempts at different keywords to get what they want.

Before, typing a search for "Toyota Dealers" would yield mostly national searches in the organic section.  The sponsored section was normally geo-targeted results, but unless you happened to be close to dealership whose website was very well optimized, you probably had to do the search again.  If localized, universal, and personalized search make good on their promises and meet their goals of relevancy, that could all change.

For Website Owners

The real question should be, "Is your website provider or marketing firm ready for what's coming down?"

Bruce Clay is saying that "ranking is dead."  Behavior based search is expanding, regardless of whether someone is logged into Google or not.  He predicts that in the first quarter of 2009, there will be a major shift to localized, personal search that will make the once-simple job of optimizing a website much more difficult.  The factors that determine the rankings delivered to the target audience will change and we will see a shift towards other indicators for success.

Matt Cutts says "ranking won't be as important as it used to be in 2009."

This is a scary proposition for the ill-prepared SEO firm.  It isn't a matter of making websites linkable and large.  What will be necessary is for them to be directly relevant to the search terms that they are wanting to rank for.  This is a subtle distinction, but in the whole scheme of things, it's a huge difference from the way websites are optimized today.

Personalization and localization are coming.  They're here, to some extent.  If you haven't seen it already, don't worry.  Your data center will update soon.

Universal search is changing.  It is apparently in a constant state of flux.  We've had a taste of it for a year, now.  SEO's must embrace the fact that they are having to become more like marketers.  There is a distinction, and anyone who doesn't make that distinction and adjust will be lost in 2008.

Other key points:

  • Got videos?  Yes?  Great!  But, do you have video sitemaps?  You better ask.  Then, you better verify.
  • Flash cannot get indexed?  Wrong.  Does your website provider know this now, or are they still preaching that you can't optimize flash?
  • Subdomains - they have been a hot topic for a while, offering "distinct" websites that stand on their own.  Google has made adjustments to the way they handle same-server subdomains, yet so many are still preaching that subdomains offer the same or even better SEO benefits than separate domains on separate hosting.  Not true.

It always makes me laugh when I hear SEO firms and website providers who are touting their skills that are still using techniques that have been outdated for a while.  Now that we are learning more about the changes that Google is making in their algorithm, strong, search-focused marketing firms are having to make dramatic adjustments to their styles.

For those ready to cry foul, here is a video from Pubcon of Matt Cutts from Google discussing these trends.  Are you ready for the changes?

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Read more about automotive SEO on this blog.

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