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Jared Hamilton
From: Jared Hamilton
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JD Rucker

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Exclusive Blog Posts

Women in the Dealer Workforce: Where We Are & Where We Can Go

Women in the Dealer Workforce: Where We Are & Where We Can Go

It’s no secret that women make up a small portion of the dealer workforce and turnover among women is high. By not attracting and retaining women in the …

Car Subscriptions - Q and A with Bill Playford

Car Subscriptions - Q and A with Bill Playford

I had the chance to interview Bill Playford about car subscription services, and how they're going to change the marketplace. Take a look what this ins…

Be The Exception

Be The Exception

How brilliant marketers find and follow what makes their stories different in a world full of average content DrivingSales is excited to announce th…

Keeping Up with the Joneses in Quick Lube

Keeping Up with the Joneses in Quick Lube

More than half of all sales customers will abandon your dealership’s service department in the first year. It’s a widely varying statistic &nda…

It Has Never Been Easier To Be Average

It Has Never Been Easier To Be Average

It has never been easier to be average. This post was written by Jay Acunzo, who will be speaking at the upcoming DrivingSales Executive Summit in Octob…

Some Car Buyers Get a Little More Upset than Others

Upset Customer

Words of wisdom from Russia: some car buying customers will react more poorly than others.

The customer had recently purchased the new Suzuki from the dealership and brought it back in to have a faulty shock replaced. The dealership refused. The results were probably a bit more costly than the shocks would have been.

No further words of wisdom here as we do not know the exact circumstances of the "shocking" incident, but just be thankful this hasn't happened at your dealership.

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