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Jared Hamilton
From: Jared Hamilton
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JD Rucker

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Exclusive Blog Posts

5 Ways to Upsell Without Sounding Like a Pushy Car Sales Rep

5 Ways to Upsell Without Sounding Like a Pushy Car Sales Rep

One of the keys to making a profit is the upsell. If you want to claim a heftier commission, upselling is a necessity. However, upselling is an art that sa…

Most Valuable Insight Finalist - Jim Roach

Most Valuable Insight Finalist - Jim Roach

Using Artificial Intelligence to Prioritize Customer Engagement If only one salesman came to work today, what is the first opportunity he should act upo…

Stop Looking at CRM Lead Duplication Negatively

Stop Looking at CRM Lead Duplication Negatively

During some recent conversations, I’ve discovered that dealerships continue to mistakenly perceive CRM lead duplication badly. I strongly believe we …

Don’t Just Sell, but also Retain CPO Buyers

Don’t Just Sell, but also Retain CPO Buyers

By Ryan Williams, president, Fidelis PPM Customer loyalty does not necessarily translate into repeat business for your auto dealership. What drives meas…

2017 Presidents Club Insights - Patrick McMullen

2017 Presidents Club Insights - Patrick McMullen

Listen to what Patrick McMullen from MAXDigital has to say about the future of automotive, what dealers can do today to prepare, and how DrivingSales Presi…

Build Websites for Mobile First

Build Websites for All Devices

Earlier this week I wrote a controversial piece about responsive website design that brought the ire of professionals within my industry and a flood of emails calling me all sorts of names. Yes, there were those who agreed as well, but they were the minority.

In retrospect, I sold out. I looked at the data, saw how responsive websites were not performing very well on mobile devices in industries that were heavy on data, and came to the conclusion that adaptive was a better solution for some. I stand by that statement based upon practicality, but there's an addendum to that answer: if you want to do the absolute best practice possible, it would be to build your website from mobile up rather than from PC down.

It's always easier to make a site more complex than to simplify it. Adding features is simply easier than taking them away. If you build your websites with the following three ideas in mind, you have the greatest chance for success:

  1. Mobile is huge and getting huger. Assume that your website will be accessed as much if not more on mobile devices in the near future than on big screens.
  2. People love mobile designs because they're used to them. If a website displayed on a PC operates much the same as it would on a mobile device, it will perform better. That's not to say that you need to sacrifice design or make your website look amateur on a big screen, but strive to make it "mobilesque".
  3. Touchscreen functionality and the art of scrolling rather than clicking is becoming more of a "thing" for desktop websites. Keep that in mind when you build pages.

If you take into account how your website will load, operate, and perform on mobile devices and build up from there, you will find that your overall website performance will improve. The problem with responsive websites in some industries is that they cram as much as they can to fill out the big screen and then it looks terrible and performs poorly on the small screen. Work from the small screen up and the website will do better regardless of the device.

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