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Jared Hamilton
From: Jared Hamilton
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JD Rucker

JD Rucker Founder

Exclusive Blog Posts

Click-to-Call [Infographic]

Click-to-Call [Infographic]

  Most dealers understand the importance of making it easy for customers and prospects to find contact information. Websites often have prominent &…

Quick Tips for Improving Dealership Culture

Quick Tips for Improving Dealership Culture

Car dealers have a terrible reputation. It's such a negative experience for so many that people are electing to make a major purchase like a vehicle fr…

The Biggest Mistake Dealers Make When It Comes to Customer Retention

The Biggest Mistake Dealers Make When It Comes to Customer Retention

Jim Roche is the Divisional VP of Marketing & Managed Services at Xtime. We asked him to tell us the biggest mistake he sees dealers making today when …

Is 2018 the Year of Customer Convenience?

Is 2018 the Year of Customer Convenience?

It seems that every year has a theme attached to it in terms of where dealerships’ focus will be. Which themes or buzzwords will dominate 2018? We…

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Upcoming Webinar: Show with Your Showroom, Sell with Your Website

Today's customers walk into your showroom better-informed than ever before. Because they've done their research ahead of time, 89% walk into t…

Social Media is Huge. Make it Smaller.

Hyper Targeting

For years, many social media "gurus" have been talking about the power of social media being its popularity. It's huge and getting huger. People spend so much time on it. Dealers need to as well, right?

While that's partially true, it's really not in the size or reach of social media that the real benefit can be garnered. That's the catalyst, not the goal. The real goal is achieved by taking advantage of the huge amounts of data that social media's popularity gives it. Sites like Facebook know more about us than just about anyone, even Google. If it wasn't for the NSA, Facebook would probably hold the crown for knowing the most about our personal lives.

It isn't just in what we tell them, either. Social media sites have purchased or otherwise acquired vast amounts of data from companies like Datalogix, a Polk partner. This data, which can help dealers target people who are intending to make a purchase of a particular make or model in the near future, can be very beneficial for putting the right message in front of the right people at the right time.

As you craft your social media strategy, be sure to focus on the things that can make your targeting smaller, not larger. While there is definitely benefit in reaching as many locals as possible with certain messages, it's in the smallness of the data targeting that dealers can really take advantage of what Facebook and other social media sites have to offer.

Grant Gooley
JD, you bring a great point to the table that I think is being missed. SEGMENTED TARGETING. (Bad) Newspaper - Hope people read your ad, hope the people who do read your ad are "in market" and HOPE they take advantage of the savings. (Better) Google AdWords - Hope your keywords are attracting the segment of buyer you are trying to deliver to. Good chance the click is somewhat relevant and you will attract quality leads if you are willing to spend the time and/or money. (Best) Facebook - Underrated and overlooked, Facebook allows you to advertise to EXACTLY who you want to. Example; people who like your brand and are expecting a baby! (Minivan anyone?) You can bet the click to your VDP is going to be worth every penny. The ad platform is easy to use and in my experience has a lower CPC.

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