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Jared Hamilton
From: Jared Hamilton
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JD Rucker

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Exclusive Blog Posts

Women in the Dealer Workforce: Where We Are & Where We Can Go

Women in the Dealer Workforce: Where We Are & Where We Can Go

It’s no secret that women make up a small portion of the dealer workforce and turnover among women is high. By not attracting and retaining women in the …

Car Subscriptions - Q and A with Bill Playford

Car Subscriptions - Q and A with Bill Playford

I had the chance to interview Bill Playford about car subscription services, and how they're going to change the marketplace. Take a look what this ins…

Be The Exception

Be The Exception

How brilliant marketers find and follow what makes their stories different in a world full of average content DrivingSales is excited to announce th…

Keeping Up with the Joneses in Quick Lube

Keeping Up with the Joneses in Quick Lube

More than half of all sales customers will abandon your dealership’s service department in the first year. It’s a widely varying statistic &nda…

It Has Never Been Easier To Be Average

It Has Never Been Easier To Be Average

It has never been easier to be average. This post was written by Jay Acunzo, who will be speaking at the upcoming DrivingSales Executive Summit in Octob…

Google Pulls Page from Yelp's Playbook with Local Guides

Google Local Guides

Google loves social/mobile/local interaction. They have always coveted the personal data that Facebook has, the mobile data that Apple has, and the local data that Yelp has. They continue to make strides in all three areas with the most recent advancement coming in the form of "Local Guides".

It's like Yelp Elite, so much so that I would be shocked if Yelp doesn't cry fowl in one way or another. People can apply to be these Local Guides and they can earn minor benefits for hitting milestones such as 50 high-quality reviews as well as 200.

Before anyone starts alerting their staff, friends, and local cousins to get their Google Reviews pumped up, let's keep one thing in mind. Google has the money to try and fail at things and they do so much more often than they succeed. I learned long ago not to jump on something that Google rolls out just because it says Google. In fact, I'm less inclined to try their new products or services or to even pay attention to them when they roll out.

With that said, it gives us a valuable piece of information that can help dealers. They aren't giving up on local as some had started saying last year. They're pushing forward and are likely developing additional ways to innovate the product.

123647592dccb25e680a890baac18602.jpg?t=1The action plan here is simple:

  1. Continue to get more high quality Google reviews.
  2. Don't give up on Google+. There's still hope! Post regularly.
  3. Monitor and reply to everyone.
  4. Make sure your Google+ page and information is accurate.

Nobody knows if Local Guides will work out, but we can be certain that Google is still trying to make their local services more relevant.

Robert Karbaum
I remember hearing about this in 2014. I would be surprised if it actually took off.
Bill Simmons
The minimum review count of 50 before you qualify to be a guide may be a roadblock IMO.
Megan Barto
That 50 minimum will just encourage everyone to push for more reviews.

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