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Jared Hamilton
From: Jared Hamilton
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Exclusive Blog Posts

2017 Presidents Club Insights - Patrick McMullen

2017 Presidents Club Insights - Patrick McMullen

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Five Tips for Selling Used or Certified Pre-Owned Vehicles

Five Tips for Selling Used or Certified Pre-Owned Vehicles

Selling used or certified pre-owned vehicles can be daunting task. With prices, laws, and competition varying across the country selling a pre-owned car fo…

What Motivates Your Employees to Perform?

What Motivates Your Employees to Perform?

Sorting through resumes, you find applicants who show potential. There are some with experience to walk on the job and set your service department abla…

How to Recruit the Best Talent for Your Dealership

How to Recruit the Best Talent for Your Dealership

Employee turnover can cost a dealership approximately $400,000 per year through lost sales, service offerings, new hire search, and training expenses even …

2017 Presidents Club Insights - Mark Brown

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Google Pulls Page from Yelp's Playbook with Local Guides

Google Local Guides

Google loves social/mobile/local interaction. They have always coveted the personal data that Facebook has, the mobile data that Apple has, and the local data that Yelp has. They continue to make strides in all three areas with the most recent advancement coming in the form of "Local Guides".

It's like Yelp Elite, so much so that I would be shocked if Yelp doesn't cry fowl in one way or another. People can apply to be these Local Guides and they can earn minor benefits for hitting milestones such as 50 high-quality reviews as well as 200.

Before anyone starts alerting their staff, friends, and local cousins to get their Google Reviews pumped up, let's keep one thing in mind. Google has the money to try and fail at things and they do so much more often than they succeed. I learned long ago not to jump on something that Google rolls out just because it says Google. In fact, I'm less inclined to try their new products or services or to even pay attention to them when they roll out.

With that said, it gives us a valuable piece of information that can help dealers. They aren't giving up on local as some had started saying last year. They're pushing forward and are likely developing additional ways to innovate the product.

123647592dccb25e680a890baac18602.jpg?t=1The action plan here is simple:

  1. Continue to get more high quality Google reviews.
  2. Don't give up on Google+. There's still hope! Post regularly.
  3. Monitor and reply to everyone.
  4. Make sure your Google+ page and information is accurate.

Nobody knows if Local Guides will work out, but we can be certain that Google is still trying to make their local services more relevant.

Robert Karbaum
I remember hearing about this in 2014. I would be surprised if it actually took off.
Bill Simmons
The minimum review count of 50 before you qualify to be a guide may be a roadblock IMO.
Megan Barto
That 50 minimum will just encourage everyone to push for more reviews.

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