What is your dealerships’ story?
If you were asked on an elevator to describe your dealerships’ brand what would you say? You sell XYZ products? If that’s your answer great, but more than likely if found in the same situation your competition would say the exact same thing. If that’s the case what separates you from them?
Crafting, developing and understanding your dealerships story is important for it’s what separates us from our competition; It’s what makes us unique and in some cases remarkable. If you’re having trouble understanding why or how you should be using Facebook, Twitter, [insert tool here] it’s because you have yet to discover your dealerships story. Those social tools are designed to be an avenue for you to tell a story. A unique story. Your story.
Here’s an example:
Circa 2009 Lebanon Ford’s slogan/motto was “changing the way you feel about buying a car”. I won’t even begin to explain all the things I can’t stand about this motto/slogan. With that being said I set out to craft something that was deep and meaningful. With some help from a six pack and an overly cooked grilled cheese sandwich I came up with…
Connect. Engage. Drive.
Connect to exceed expectations. Engage to grow relationships. Drive to build trust
Connect. Engage. Drive. shapes and encompasses everything we do at Lebanon Ford, those are our core values, and what separates us from you. It is our story. What’s yours?