Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Jennifer Harris

Jennifer Harris Director of Marketing

Exclusive Blog Posts

The Recruiter: Episode 4- People Use Google to Find Jobs

The Recruiter: Episode 4- People Use Google to Find Jobs

How to title your help wanted ad so it gets found on the internet. Please use Google in their job search. Use what people call themselves on their resu…

* The Recruiter* Episode 3 Law of Diminishing Return

* The Recruiter* Episode 3 Law of Diminishing Return

When do you hire and how many? what are you basing your decision on? Don't decide by how many desks you have or that's what you normally run with. …

Lenders must lend or drivers won't drive

Lenders must lend or drivers won't drive

In my opinion, sub prime customers are being considered more risky by the lenders that once targeted them. Even traditional co-signers are proving not to b…

4 Reasons to Improve CRM Utilization in 2017

4 Reasons to Improve CRM Utilization in 2017

Yes, dealers are creating a tremendous amount of data. The problem is, most of it is junk. Data is like this 1958 Tops Baseball Card complete set. You have…

Your Car Repair Shop Should Appeal To Parents Whether It is At a Dealership or Privately Owned

Your Car Repair Shop Should Appeal To Parents Whether It is At a Dealership or Privately Owned

Running an auto repair means that you have to take care of all kinds of details including scheduling, discipline, and customer service. Giving a customer t…

Dealerbaby Announces Newest Customer – Blevins Brothers

Dealerbaby Announces Newest Customer - Blevins Brothers
Blevins Brothers Launch Their First Native Mobile App 

Saratoga Springs, NY: Dealerbaby (www.dealerbaby.com), a custom mobile app platform for auto dealerships, is proud to announce that Blevins Brothers, an auto group in Ogdensburg, NY has launched their first native mobile app via the Dealerbaby mobile platform. 

“Dealerbaby allows us to connect with our customers like never before.  It puts our store literally in the palm of their hands, anywhere, anytime,” said Marc Blevins, Sales Manager at Blevins Bros.

Blevins Brothers, a Chrysler, Dodge, Jeep and Ram dealership, serving Gouverneur, Canton, Watertown, Potsdam and Fort Drum, NY, has been a family run business since 1983. Last year, Blevins Brothers, began looking for a new way to reach current and potential customers. After a thorough review of options, Blevins Brothers, choose to invest in mobile for the following reasons: reach, loyalty, and the future of car buying. 

Witnessing first hand the surge of customers using mobile devices made the investment in mobile and Dealerbaby a logical business decision. Prior to Dealerbaby, sales representatives found it difficult to connect with previous customers - whether it be through email or phone - customers simply did not respond. They noticed however all customers had mobile devices and knew the obvious answer was starring them in the face - reach them where they always are - on their mobile devices.  “Customers are using their smartphones all the time to stay connected to friends and family.  It was only natural to help them connect with our dealership on their devices,” said Blevins. 

With Dealerbaby, if a sales representative wants to let leads or customers know about a trade-in or vehicle special, all they have to do is pull up Dealerbaby and send a tailored push notification to those who have the app downloaded. If they want to drill down and send specialized messages based on make or model, they simply select the the items predetermined in Dealerbaby and hit schedule or send. Blevins said, “The ability to update specials and deals in real-time allows our sales consultants to respond to market changes and customer demand on-the-fly.  They’re able to use the app as a sales and demonstration tool for their customers which helps them sell cars.  This is one of the main reasons why we’ve seen such a high level of buy-in from them.”  

Another feature Blevins Brothers has quickly learned to appreciate is Dealerbaby’s service appointment component. Mobile app users can quickly and easily schedule service appointments, be sent special offers, and see their full vehicle history all within the Blevins Brothers mobile app. “The service appointment scheduling feature is a win-win for the dealership and our customers.  Customers can schedule service quickly right from their phone.  Inbound phone calls are reduced,which frees up dealership personnel to help customers in the store,”said Marc Blevins.

Knowing which models are selling, how many views a particular piece of inventory has received, how well special offers are performing, how many customers view each message, and the overall performance of marketing and sales efforts, are invaluable statistics that Dealerbaby can provide. This level of knowledge enables managers to identify and address problem areas immediately, and ultimately leads to better decision-making and higher profitability. “Ultimately, customers want a simple, efficient shopping process.  The Dealerbaby mobile app is a paradigm shift—no longer are customers tethered to their home computer to shop our store.  Now they can shop anywhere, at any time.  The features of the app follow the customer through the sales and ownership process.  Prospects can browse inventory, get special deals, and send questions directly to the store.  When that prospect becomes an owner, they can schedule service and stay updated on their vehicle history with the app.  I’m convinced this is the direction technology is taking the shopping and ownership experience and I’m excited we have this tool at our disposal to stay ahead of the competition”, said Blevins. 

About Dealerbaby

Dealerbaby, produced by My Thank You Notes LLC, is a custom mobile app platform for auto dealerships based in Saratoga Springs, NY. Founded in 2014, Dealerbaby is dedicated to helping auto dealerships leverage their inventory and service offerings through mobile technology. To learn more, visit www.dealerbaby.com, follow them on Twitter @Dealerbaby, or email sales@dealerbaby.com 742ebffa4f9ae7d78f7f76403ba2b3b3.png?t=1

 

Alexander Lau
This belong in the Forum @ http://www.drivingsales.com/forums
Jennifer Harris
I apologize Alexander. I will work on getting this posted in the press release section. I am new to Driving Sales and still learning.
Alexander Lau
No worries. I'm surprised there is't some form of filtering system in this area. Human being, admin perhaps? *cough

 Unlock all of the community & features  Join Now