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Jared Hamilton
From: Jared Hamilton
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Jennifer  Livingston

Jennifer Livingston Consultant

Exclusive Blog Posts

Being a Relevant Service Department

Being a Relevant Service Department

The latest news out of the auto industry is that Amazon, everyone’s favorite online retailer, is investing $700 million into the electric truck a…

automotiveMastermind Talks Predictive Analytics

automotiveMastermind Talks Predictive Analytics

We conducted a lot of interviews with thought leaders at NADA 2019, and we will be posting them in the community for the next few weeks.   I…

[WEBINAR] Your GamePlan to Triple Your BDC Close Rate Without Breaking the Bank

[WEBINAR] Your GamePlan to Triple Your BDC Close Rate Without Breaking the Bank

Matt Weinberg, SVP of Consumer Experience at Drive Motors, presented our latest webinar.  He discusses the evolution of the Internet lead and shows …

Advances in Inventory Management

Advances in Inventory Management

 We collected a ton of interviews at NADA, and throughout the coming weeks we'll be releasing them.  John Hensman, General Manager at Hom…

3 Steps to a Better Hiring Process

3 Steps to a Better Hiring Process

Somewhere out there is the perfect candidate for your job opening, but finding that person can be a challenge. How much thought and time do you put into yo…

How Dealerships Provide Great Career Options

The automotive industry is a rewarding career path for people who love autos. If thinking about driving makes you excited and you like the idea of building a dream car, an automotive career may be in your future. The entire drive behind sales is getting people excited about stepping into that new vehicle. If they don't feel the need to re-experience the driving satisfaction when they visit an automotive dealership, chances are that they will keep searching. It is hard to make the sales if you are not excited about the product yourself. Although the automotive industry employs a wide range of people who wind up making it their career just for the pay and benefits, those who have a true passion for automobiles are sure to be satisfied with a lifelong career.

 

The Changing Face of Automotive Repair

Auto mechanics is no longer what it used to be. The types of problems that are being corrected are more often than not highly technical in nature and no more than 50% mechanics. This has led to a hurdle for automotive dealerships who are looking to keep the fleets of vehicles that they lease and sell in tip-top shape. In years past, many mechanics were grandfathered into the trade by starting out in more modest roles like pumping gas at a service station. Nowadays, the specialization of vehicles by manufacturers and computer trends of technology are limiting general repair to a handful of independent garages and commercial franchises. This means that auto manufacturers are willing to train and pay top salaries to qualified candidates who are both intelligent enough to understand the technology and athletic enough to do the physical labor.

 

The Advantages of Working at a Dealership

Dealerships work in high volume and offer numerous positions beyond automotive repair. All the positions require a dedication to learning professional skills because there is a lot of fast money on the line. Unlike houses that take months and months to build and just sit there for another century, vehicles are exposed to constant wear and tear. The quality customer service makes all the difference in the high-volume business model of dealerships. In order to retain skilled professionals for sales, management, repairs, and administrative roles, the dealerships have to offer competitive benefits, healthcare, salaries, and wages.

 

The Realities of Dealership Work

Not all car dealerships are created alike. Many dealerships find it hard to resist ordering high volumes of vehicles to maximize their capacities. This can result in lots that are impossible to manage and inefficient work that wastes a lot of skill. Choosing the right dealership to build your career is important. If you are work at a dealership with a congested parking lot, you may find that most of your day is wasted. Your real job description will be "lot jockey."

The better dealerships operate with a seamless workflow that allows employees to focus on improving their professions. The parts counter computer technicians retain experience to quickly locate and order the correct parts every time. The sales team is able to match customers with test-drive vehicles that fit perfectly. There is a large difference in the quality of career opportunities between congested big city dealerships and those who have opportunities for advancement.

 

Conclusion

If you are interested in management, sales, customer service, automotive repair, or reception, dealerships offer a wide range of positions. The 25 words of a great hire should demonstrate that they are passionate about automobiles and willing to go through the years of training to become professionals at what they do. Automobiles are the second largest single investment that the majority of Americans will make in their lives. Work experience at a dealership, therefore, offers a range of automotive-related job securities like no other trade. Learning how to repair vehicles is by far the most desirable because you have the benefit of transforming any vehicle into one of the best-kept cars on the roads.

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