Jillian Dykhouse

Company: BirdEye

Dec 12, 2018

4 Reasons Why You Shouldn't Wait Until 2019 to Improve Your Online Reputation

It's the most magical time of the year. When you're all swaddled in your sweater and sipping hot cocoa in front of the fire, you're not thinking about the online reputation of your car dealership. (Nor should you, you deserve a break.)

But while you are enjoying those extra marshmallows, there could be someone (a former customer, perhaps?) sitting in front of his laptop. We'll call him Mr. Grinch. There is no cocoa. There is no fire. The only light flickering on this guy is his screen, which is parked on Google reviews. And there's the name of your car dealership. And he's writing. Oh dear, there are a lot of exclamation points. But very few stars.

We really want you to go on enjoying that cocoa. But we also don't want what Mr. Grinch wrote about you to hurt your business. Don't let him steal your Christmas. Because you still have time to save your online reputation.

Here are 4 reasons why you shouldn't wait until the new year to improve your online reputation:

Reason 1: 92% of consumers read reviews before choosing a business.

You do it too. Before choosing a movie, you consult online reviews to ensure you don't waste the next two hours of your life. You look at Yelp before you try a new restaurant. You consult those star ratings on TripAdvisor to ensure your next vacation does not include bed bugs. Face it, you use online reviews to make decisions every day. And so do your (potential) customers. When you're looking for that oceanfront suite on TripAdvisor, are you going to use your hard-earned dollars on a place with less than a 4-star review?

Reason 2: 71% of consumers buying new services/products start their research with Google reviews.

Wouldn't it be wonderful if:

-Potential customers looking for auto dealerships actually find you on the first page of Google (Google reviews help Google find you, by the way.)

-Those customers read really great things about the cars you sell and the service they received.

-They are really impressed by how you respond to your customers who take the time the write a review.  So impressed that they chose you over your competitors?

And wouldn't it be even more magical to have of all these steps happening to your business right around now: before the holidays;  kids are out of school; lots of big, car-like gifts to be purchased? Then you'd have more money in your pocket to get that deluxe, oceanfront suite with the balcony.

Reason 3: 77% of consumers say reviews have to be written within the last 3 months to be relevant.

Sure, you could make it your New Year's resolution to improve your online reputation and grow your auto dealership. But those people researching you and your competitors want (and trust) reviews written within the last three months. Those reviews from last January--that last time you resolved to get more online reviews--aren't going to cut it. Online reviews have a shelf life, so you need to be getting those reviews now in order to harness their power after the holidays.

Reason 4: Focus on your online reputation and see an 8% increase in revenue in 6 months.

Businesses that actively used BirdEye, an online reputation management tool,  to automate their review collection for at least 6 months grew a whopping 8%. Yes, Christmas can come early this year. BirdEye will take care of managing your business's reputation for you--from managing your reviews to responding to your reviews to asking your customers for reviews.  See, you can have a stellar online reputation and your hot chocolate too.  Just call us at 1-800-561-3357 or schedule a demo.

Ready to start getting more online reviews? Then this free eBook is a great first step. Start reading, "How to Get More Reviews (Without Spending All Your Time Online)" now. 

 

Jillian Dykhouse

BirdEye

Marketing Director

Jillian Dykhouse, Reputation & Review Management Blogger at BirdEye, Inc

454

No Comments

Recommended Posts

Function + Form

Function + Form builds coilover kits that blend aggressive looks with smooth, responsive ride quality. Since 2005, our team has engineered performance coilovers that handle daily driving without sacrificing comfort or control. Whether you're afte…

Functionand Form

Function + Form

65
May 27th

Chrome Hearts Ring: A Timeless Symbol of Luxury and Rebellion

Chrome Hearts is a name synonymous with luxury, rock 'n' roll attitude, and bold design. Founded in 1988 by Richard Stark in Los Angeles, the brand has carved a unique space in high-end fashion and accessories. Among its most coveted pieces, …

chrome hearts riing

36
May 5th

How a Healthcare Marketing Agency in AZ Is Driving Real Results for Local Medical Clinics

      When I first started working with a local clinic in Arizona, I realized something important: even the best medical care can go unnoticed if patients don’t know about it. That’s where a skilled healthcare …

james mark

physicians digital services

56
April 30th

Find the Perfect Bike for Sale: A Complete Guide to Buying Your Next Ride

Are you in the market for a new bike? Whether you're looking for a road bike, mountain bike, hybrid, or something in between, buying a bike can be both exciting and overwhelming. With so many options available, finding the perfect one can feel like a…

s6x india

s6xindia

23
April 26th

Honouring Loved Ones: Choosing the Right Urns for Ashes in Australia

Losing someone that you are close to is never an easy thing to cope with, but when it comes to selecting the final resting place, most families want to have something that is not only full of meaning but also personal. It is our priority at Urns for …

Urns For Sale

Urns For Sale

28
April 24th