BirdEye
7 Ways to Ask Your Customers for Online Reviews
You know your prospective customers go online before ever making it through your doors for a test drive. You know that your customers who are going to hand over tens of thousands of dollars to you are going to do their research, with 38% of car buyers only visiting one dealership and 52% only test driving one vehicle.
And online reviews are a huge part of that research. So how do you stay ahead of your competition in the online reviews landscape? Get more reviews, silly. How.? Just ask. Simple right? You’re probably thinking, “The sales floor already knows to ask, silly.” Well, how about going a step further?
Here are a few ideas:
1. A window cling on the door saying “find us on…” and naming the review platforms like Cars.com, DealerRater.com, and Google reviews.
2. A tasteful sign on the finance person’s desk--which is the final stop before handing over the keys, right?
3. You can always print tags asking for reviews, and attach them to keys of the new car--kind of like a valet does.
4. Also, many review sites provide you signs and if your company has many 5-star reviews, they also give out awards you can post throughout your office.
5. Provide a card, like a reminder of the new car’s first service appointment, and in the corner ask for a review and add the URLs of the profiles you want them to review you on.
6. Have a ‘thank you’ or give-away bag that includes a card asking for reviews. Make sure to offer some serious swag. People love free stuff.
7. If your customer is leaving with a receipt or folder with business information, add a review request in there too.
These gentle reminders are a surprisingly impactful way to help you get more reviews. First, it lets customers know you care about their opinion and want to hear their feedback. Second, customers can easily see which review sites you are on and where their review will be most appreciated.
And remember, creative ideas and visual cues like those mentioned above should always be enforced by your sales team and whoever interacts with your customer. Now get started getting those reviews.
If you are pumped and ready to get more reviews, then this free eBook is a great next step. Download “How to Get More Reviews (Without Spending Hours Online)” now.
Jillian Dykhouse, Reputation & Review Management Blogger at BirdEye, Inc
Recommended Posts
Function + Form
Functionand Form
Function + Form
Handcrafted Silver Candle Holders

Laplata Plata
laplata
Chrome Hearts Ring: A Timeless Symbol of Luxury and Rebellion
chrome hearts riing
Hyperbaric Oxygen Therapy Orlando Improving Health Naturally and Safely

james mark
physicians digital services
How a Healthcare Marketing Agency in AZ Is Driving Real Results for Local Medical Clinics

james mark
physicians digital services
No Comments