Notifications & Messages

Jared Hamilton
From: Jared Hamilton
Hey - It’s time to join the thousands of other dealer professionals on DrivingSales. Create an account so you can get full access to the articles, discussions and people that are shaping the future of the automotive industry.
×
Jim Bell

Jim Bell Performance Manager

Exclusive Blog Posts

How SEO Impacts the Service Department

How SEO Impacts the Service Department

Digital marketing in the dealership often is viewed and conducted solely from a sales perspective. But the service department, often called the "backb…

What 89% of salespeople are failing to do...

What 89% of salespeople are failing to do...

  According to Dale Carnegie only 11% of salespeople ask for referrals. We all know how valuable referrals are but when it comes time to ask for a …

Why Your Online Shoppers Don’t Take the Bait

Why Your Online Shoppers Don’t Take the Bait

You think you’re dangling an enticing lure in front of your customers’ eyes. You plan to set the hook and reel them in. But what you don&rs…

Click-to-Call [Infographic]

Click-to-Call [Infographic]

  Most dealers understand the importance of making it easy for customers and prospects to find contact information. Websites often have prominent &…

Quick Tips for Improving Dealership Culture

Quick Tips for Improving Dealership Culture

Car dealers have a terrible reputation. It's such a negative experience for so many that people are electing to make a major purchase like a vehicle fr…

Google Plus! There is Hope!!!

 

Wednesday night, I had the honor of taking a red eye from Silicon Valley to the east coast.  I got to talking to a couple that was sitting next to me while we were ready to back away from the gate. She just happen to work for Google in the G+ Local project.  My eyes kind of lit up.  I was sitting next to someone that is one of the leads at Google for 5 hours on G+ Local.  With all of the changes over the last few months, I knew I had my chance to really try to get some behind the scenes thinking on the change.

 

I expressed my concerns that we all as dealers have with G+ Local, missing reviews, the requiring of having a G+ account to write a review, and the whole Zaget platform.  As I mentioned all of the above items, she shook her head in agreement and just said we know and there are some changes coming.

 

Google wants this to really succeed across the board. They are taking the feedback and trying to make the issues that we are all having she had to be very vague with me, but it gave me hope that there is an end in sight and a plan in place.  I asked her as far as timing, and just just said very soon.

 

Missing reviews: They know the issue and are working on getting that data back. There is hope for those that lost a ton of reviews. I asked why it happened, but unfortunately she couldn't give an answer on that.

 

Requiring of G+ to write a review:  Things are in process to make it available to post a review without a G+ account. It will show as anonymous, but they will be able to do it.  This was a large win for me.  Since the change over, I think that we have had less than 10 reviews come in. 

 

I know that this is shorter than my normal posts, but thought I would like to pass along my hope to you.

Megan Barto
I feel like your post is the light at the end of the tunnel! Thanks for your insight! (& good fortune when traveling)
Eric Miltsch
Jim - thanks for sharing. Google is def. scrambling to make this right and also understand more about the dynamics of the retail business. The light at the end of the tunnel is getting brighter.
Constance Shook
Jim, I absolutely agree, the conversion of Google Places to Google+ Local has changed how dealerships and customers utilize their pages altogether. If you'd like some more information about how you can dodge negative repercussions from the switchover and even increase your number of reviews, check out our free eBook: "Google+ Local: Everything Dealerships Need to Know!" http://info.localsearchgroup.com/google-local-ebook
Bryan Armstrong
WoooHooo! But I'm not holding my breath... :)

 Unlock all of the community & features  Join Now